Samsung is a globally recognized brand that has been producing washing machines since 1993. Despite their reputation for producing reliable machines, error codes can occasionally appear.
One of the most common error codes is UR, but fortunately, the cause of the error is usually easy to resolve.
This guide is specifically for Samsung models such as WF206ANSXAA, WF218ANWXAA, and WF350ANWXAA, among others.
By following the steps outlined in this guide, users can quickly resolve the UR error code and get their washing machine back to working order.
What Triggers the UR Error Code?
The UR error code is frequently caused by unbalanced washing loads. In some Samsung washers, a UE error code may be displayed instead. Large, heavy items, such as towels or bathmats, that end up on one side of the washer or tangled up in the agitator are the most common causes of the error.
An uneven surface or a problem with the drive belt may also cause the issue.
How to Fix the Issue
Unbalanced Laundry Load
If the washer drum is unbalanced, it may be due to an overloaded washer or large, heavy items. The user should remove a few items to rebalance the load. If the issue persists, untangling or redistributing the load or adding similar items to balance out the load should resolve the issue.
Clothing items with strings or laces from shoes can also cause the error code when they get caught in a part of the drum or agitator.
To avoid this, the user should use a washing machine-safe bag or secure the strings so that they cannot get caught in the washer.
Once the weight of the load has been rebalanced, the error should be resolved, and the washer will continue with the cycle.
If the washer is not sitting level on the floor, it may cause the UR error code. The user should check that the washer is level using a level or visual inspection.
If the washer is not level, the user should adjust the washer’s legs using a wrench and a level to fix the issue.
Failed Control Module
The UR error code may be caused by a fault with the electronic controller, which has mistakenly identified an unbalanced load error when there is none. The user should reset the washer by disconnecting the power to the washer for 10 minutes.
If the error persists and there is no other cause, the user may need to replace the controller.
If the drive belt is loose, slipping, or damaged, it may cause the UR error code. To fix the issue, the user should unplug the washer from the power source and turn off the water supply. Depending on the type of washer, the user should remove the relevant access panel(s).
The user should check if the drive belt is loose, slipping, or damaged. If the belt is too loose, the user can tighten the mounting nut. If the belt fails to tighten, it is likely too worn and will need to be replaced.
To replace the drive belt, the user should turn the tub drive pulley, and the belt should fall off. To install a new drive belt, the user should put one end of the new belt around the motor pulley and place the other end on the tub drive pulley.
The user should rotate the tub drive pulley to secure the new drive belt. The user can purchase a drive belt install tool and/or use a wire tie to help install a new drive belt.
Other Possible Causes
The magnetic field that powers the spin cycle is created by the washer motor brushes. If the motor brushes are worn out, they can cause the UR error code.
To inspect and replace the motor brushes, the washer motor must be removed.
The bearings ensure that the drum turns smoothly. If they wear out over time, the bearings can cause the UR error code.
A grinding noise or excessive shaking indicates that the bearings are at fault.
Hall Sensor / Tachometer
The hall sensor or tachometer controls the number of revolutions that the tub makes. If it is defective, the UR error code can occur. In this case, the sensor will need to be replaced.
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