GE Fridge Door Not Closing Properly (Simple Answers)

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Having trouble closing the door on your GE fridge?

It can be frustrating when your fridge isn’t working properly, especially if you’re not sure what’s causing the problem.

Try not to worry, we’re here to help!

In this troubleshooting guide, we’ll walk you through the steps to identify and fix the issue with your GE fridge door not closing properly.

Before we dive in let’s discuss how soft door fridges work.

GE Fridge Door Not Closing Properly

GE fridge soft close door not working or closing properly is commonly caused by obstructions, damaged door seal (gasket) or damaged door hinges or faulty soft close mechanism.

If your GE fridge door soft close feature isn’t working, there could be several possible causes.

Here are some steps you can take to troubleshoot the issue:

Check for Obstructions

Make sure there are no items or obstructions such as plates, shelfs cartons etc preventing the door from closing properly.

Sometimes, items can get stuck in the door or in the door seal, which can prevent the soft close feature from working correctly.

Check the Door Seal (Gasket)

Inspect the rubber gasket around the edge of the fridge door.

Look for any signs of damage, such as tears, cracks, or deformations.

If the seal (gasket) is damaged, it won’t create an airtight seal, which can prevent the soft close feature from working properly.

If the seal (gasket) has kinks or twisted, you can use a hair dryer to smooth those out.

Check the Door Hinges

Inspect the hinges on the door and the fridge to see if they’re damaged or loose. If the hinges are loose, tighten them up.

If they’re damaged, they may need to be replaced.

Damaged hinges can prevent the door from closing smoothly and quietly, which can prevent the soft close feature from working properly.

Check Soft Close Mechanism

Inspect the soft close mechanism to see if it’s working correctly.

This mechanism is usually located on the hinge side of the door and slows down the closing speed of the door.

If it’s not working properly, it can prevent the soft close feature from working correctly.

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Check Temperature

If the temperature inside the fridge is too high, it can affect the performance of the soft close feature.

Check the temperature setting on the fridge and adjust it if necessary.

Noting, experts recommend that the ideal temperature setting for a refrigerator is between 35-38°F (1.6-3.3°C).

Check for Power Outages

Sometimes, power outages or other electrical issues can affect the soft close feature.

If your GE fridge has been affected by a power outage or other electrical issue, try unplugging it and plugging it back in to see if this resolves the issue.

Level the GE Fridge

If your GE fridge is not level, the door may not close correctly.

Use a spirit level to check the fridge’s alignment and adjust the feet as necessary.

Unsure how to your GE Fridge check out the guide below

Call for Service

If you have tried all of the above troubleshooting steps and the door still won’t close properly, it may be a mechanical issue that requires a professional repair.

Contact GE customer service to schedule a service appointment.

Connect with an Appliance Repair Technician
Click here to use the chatbox to speak with one of our skilled Technicians.
No in-home service calls. No appointments.

Final Thoughts

So, there you have it, the most common issues impacting GE fridge soft door close.

If none of these troubleshooting steps resolve the issue, it’s best to contact a professional technician for assistance.

They will be able to diagnose the problem and provide the necessary repairs to get your soft close feature working properly again.

Connect with an Appliance Repair Technician
Click here to use the chatbox to speak with one of our skilled Technicians.
No in-home service calls. No appointments.

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