Lexmark Laser Printer Problems: 7 Common Issues (Solved)

Lexmark laser printers are renowned for their reliability and performance.

However, like any other electronic device, they may encounter occasional issues.

This troubleshooting guide aims to assist users in resolving common problems that may arise when using Lexmark laser printers.

By following these steps, you can often diagnose and fix the problem without the need for professional assistance.

Lexmark Laser Printer Problems: 7 Common Issues (Solved)

Lexmark laser printer problems are the printer not turning on,  poor print quality, paper jams and not being able to connect to the network or Wi-Fi.

However, like any appliance, they may encounter occasional issues that can disrupt their functionality.

Printer Not Turning On:

Lexmark printer not powering up power button is pressed is commonly caused by power supply issues. 

Possible Solution:

a. Check the power supply:

Ensure that the power cable is securely connected to both the printer and a functional power outlet.

b. Power source issues:

Try plugging the printer into a different power outlet to rule out the possibility of a faulty power source.

c. Power button:

Make sure you press the power button firmly and hold it for a few seconds to ensure the printer starts up properly.

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Paper Jams:

Problem: Paper gets stuck inside the printer, causing a paper jam error.

Possible Solution:

a. Clearing the jammed paper:

Carefully open the printer’s access panels and remove any stuck paper. Be gentle to avoid tearing the paper and causing further complications.

b. Proper paper loading:

Ensure that you are using the correct paper size and type specified by the printer’s manual. Also, make sure the paper is properly aligned in the paper tray or feeder.

c. Clean the paper path:

Over time, dust and debris can accumulate in the printer’s paper path, leading to jams. Use compressed air or a lint-free cloth to clean the paper path and rollers.

Related Article: Lexmark Printer Not Printing (Answered)

Poor Print Quality:

Lexmark laser printer printing faded, streaked, or blurry images is typically caused by a paper jam, low ink, or poor paper quality. 

Possible Solution:

a. Toner levels:

Check the toner level in your printer.

If it is low, replace the toner cartridge with a new one.

b. Drum unit:

The drum unit may require cleaning or replacement if it becomes worn.

Consult the printer’s manual for instructions on how to clean or replace the drum unit.

c. Print settings:

Ensure that the print settings are appropriate for the type of document you are printing. Adjust the print quality settings to a higher resolution if necessary.

d. Paper quality:

Use high-quality paper suitable for laser printers, as poor-quality paper can impact print results.

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Connectivity Issues:

Lexmark laser printer cannot connect to the computer or network is typically caused by firewall issues, or incorrect network settings.

Possible Solution:

a. Check connections:

Verify that the USB or network cables are properly connected between the printer and the computer or network router.

b. Restart devices:

Power cycle the printer, computer, and network router to refresh the connections.

c. Update drivers:

Visit Lexmark’s official website to download and install the latest printer drivers for your operating system.

d. Firewall or antivirus interference:

Temporarily disable the firewall or antivirus software on your computer and check if the printer can connect.

If it does, adjust the software settings to allow printer communication.

Related Article: Lexmark Printer Not Connecting to Wi-Fi (Answered)

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Error Messages:

The printer displays error messages or error codes.

Possible Solution:

a. Error code lookup:

Refer to the printer’s user manual or Lexmark’s support website to identify the specific error code.

This will provide you with more detailed troubleshooting steps.

b. Power cycle:

Turn off the printer, wait for a few seconds, and then turn it back on. Sometimes, a simple restart can resolve temporary errors.

c. Firmware update:

Visit Lexmark’s support website and check if there are any firmware updates available for your printer model. Updating the firmware can address known issues and improve printer performance.

Lexmark Printers Any Good?

Yes, Lexmark laser printers are very good. Lexmark laser printers have gained a reputation for being reliable and high-performing devices.

With their advanced technology and robust build quality, Lexmark printers consistently deliver excellent print results and meet the demands of both home and business users.

Lexmark’s commitment to innovation is reflected in their laser printers, which boast impressive features such as fast print speeds, high-resolution output, and versatile connectivity options.

Furthermore, Lexmark offers a wide range of models to suit various needs and budgets, ensuring that users can find a printer that fits their requirements.

Overall, Lexmark laser printers have proven to be a reliable choice, offering quality prints and durability that users can depend on.

Lexmark Laser Printers Pros and Cons

To help you make purchasing decisions, here are our Pros and Cons of Lexmark Laser printers.

Lexmark Laser Printer Pros

Print Quality:

Lexmark laser printers are known for their exceptional print quality, producing sharp text and vibrant images with consistent results.

Speed and Efficiency:

Lexmark printers often have fast print speeds, enabling quick completion of print jobs, especially in busy office environments.

Durability and Reliability:

Lexmark printers are built to be robust and long-lasting, making them a reliable choice for both personal and professional use.


Lexmark offers a diverse range of laser printers, including models with multifunction capabilities such as printing, scanning, copying, and faxing. This versatility allows users to streamline their workflow and save space by consolidating multiple devices into one.

Network Connectivity:

Many Lexmark printers come with built-in Ethernet or Wi-Fi connectivity, making it easy to integrate them into a networked office environment, allowing for convenient printing from multiple devices.

Lexmark Laser Printer Cons


Lexmark printers tend to be priced slightly higher compared to some other brands, which may be a consideration for budget-conscious consumers.

Consumable Costs:

Replacement toner cartridges and other consumables for Lexmark printers can be relatively expensive, particularly for higher-end models.

Limited Third-Party Support:

Some users have noted that Lexmark printers may have limited support from third-party suppliers, resulting in fewer options for compatible consumables or accessories.


Certain Lexmark printer models can be larger and bulkier compared to their competitors, requiring more space for installation and operation.

Lack of User-Friendly Features:

While Lexmark printers excel in performance and durability, some users have found the user interface and settings management to be less intuitive or lacking certain user-friendly features found in other printer brands.

It’s important to note that individual experiences with Lexmark laser printers may vary, and it’s always recommended to thoroughly research and consider personal requirements before making a purchasing decision.

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Final Thoughts

By following the troubleshooting steps outlined in this guide, you can resolve many common issues encountered with Lexmark laser printers.

If the problem persists or is beyond your expertise, it is advisable to contact Lexmark customer support or consult a professional technician for further assistance.

Remember to always refer to the printer’s user manual for specific instructions and safety guidelines.

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