Lexmark Printer Not Printing Color (Answered)

by

Lexmark printers are known for their high-quality print capabilities, including vivid color output.

However, if you’re experiencing issues with your Lexmark printer not printing in color, it can be frustrating.

There are several possible causes for this problem, ranging from incorrect printer settings to hardware malfunctions.

In this article, we will guide you through a step-by-step troubleshooting process to help you get your Lexmark printer back to printing color documents.

Lexmark Printer Not Printing Color (Answered)

Lexmark printer not printing color is typically caused by incorrect printer settings, low ink levels, dirty print heads or a hardware malfunction.

Now we have answered the main question, let’s dive into troubleshooting.

Step 1: Check Printer Settings

The first thing to do when your Lexmark printer is not printing in color is to ensure that the printer settings are correctly configured. Follow these steps:

  1. Open the printer software or control panel on your computer.
  2. Access the printer preferences or properties.
  3. Look for an option related to color settings or print mode.
  4. Ensure that the color option is selected, and the print mode is set to color rather than grayscale or black and white.
  5. Save the changes and try printing a color document to see if the issue is resolved.

Connect with an Appliance Repair Technician
Click here to use the chatbox to speak with one of our skilled Technicians.
No in-home service calls. No appointments.

Step 2: Verify Ink Levels

If the printer settings are correct and the issue persists, it’s essential to check the ink levels of your Lexmark printer.

Follow these steps:

  1. Open the printer software or control panel on your computer.
  2. Locate the ink or toner levels section.
  3. Check if the color cartridges have sufficient ink or toner.
  4. If any color cartridge is low or empty, replace it with a new one according to your printer’s instructions.
  5. Perform a test print to verify if the problem is resolved.

Step 3: Clean Printheads

Over time, printheads can become clogged with dried ink, which can result in poor color printing or no color output at all.

Cleaning the printheads can often resolve this issue. Here’s what you can do:

  1. Open the printer software or control panel on your computer.
  2. Find the maintenance or cleaning section.
  3. Look for an option to clean the printheads or perform a nozzle check.
  4. Follow the on-screen instructions to initiate the cleaning process.
  5. Once the cleaning process is complete, print a test page to check if the color printing has been restored.

Step 4: Update Printer

Drivers Outdated or incompatible printer drivers can also cause color printing problems. To update your Lexmark printer drivers, follow these steps:

  1. Visit the Lexmark website or the manufacturer’s support page.
  2. Locate the “Support” or “Downloads” section.
  3. Enter your printer model and operating system details.
  4. Download and install the latest driver software for your Lexmark printer.
  5. Restart your computer and try printing a color document again.

Step 5: Contact Technical Support

If you have followed all the above steps and your Lexmark printer still does not print in color, it’s recommended to reach out for technical support.

Experienced technicians can provide further assistance, diagnose any hardware issues, or guide you through advanced troubleshooting steps.

Connect with an Appliance Repair Technician
Click here to use the chatbox to speak with one of our skilled Technicians.
No in-home service calls. No appointments.

Final Thoughts

A Lexmark printer not printing in color can be an inconvenience, but by following the troubleshooting steps outlined in this article, you should be able to resolve the issue in most cases.

Ensure that your printer settings are correct, check the ink levels, clean the printheads, update printer drivers, and seek assistance from Lexmark support if needed.

With these steps, you can restore the vibrant color printing capabilities of your Lexmark printer and continue producing high-quality documents.

Connect with an Appliance Repair Technician
Click here to use the chatbox to speak with one of our skilled Technicians.
No in-home service calls. No appointments.

Related Articles

References