Brother Printer Not Recognising Paper (Solved)

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Brother printers are renowned for their reliability and efficiency, making them popular choices for both personal and professional use.

However, like any other electronic device, they may encounter occasional issues. One common problem that users encounter is when their Brother printer fails to recognize paper.

In this article, we will explore the possible causes behind this issue and provide some troubleshooting steps to help you resolve it.

Brother Printer Not Recognising Paper (Solved)

Brother Printer Not Recognising Paper commonly caused by paper misalignment, incorrect paper type or size, dirty Worn paper feed rollers or sensor malfunction. 

Now we have answered the main question, let’s dive into troubleshooting.

Paper Misalignment:

Sometimes, the simplest explanation can be the most likely cause of the problem.

If your Brother printer is not recognizing paper, check if the paper is properly aligned within the paper tray.

Improper alignment can prevent the printer’s sensors from detecting the paper, resulting in an error message or failure to print.

Ensure that the paper is aligned neatly and fits securely within the designated paper guides.

Incorrect Paper Type or Size:

Brother printers are designed to accommodate different paper types and sizes. Using paper that does not match the printer’s specifications can lead to recognition issues.

Check the printer’s manual or manufacturer’s website to ensure you are using the correct paper type (e.g., plain, glossy, or cardstock) and size (e.g., letter, legal, or A4).

Adjust the paper settings on both the printer and your computer to match the paper being used.

Dirty or Worn Paper Feed Rollers:

Over time, paper feed rollers can accumulate dust, debris, or become worn out, leading to difficulties in paper recognition.

To address this, power off the printer and disconnect it from the power source. Open the printer’s paper tray and carefully inspect the paper feed rollers.

If you notice any dirt or debris, gently clean them using a lint-free cloth slightly dampened with water or isopropyl alcohol. Be cautious not to damage or excessively moisten the rollers.

Outdated Printer Drivers:

Outdated printer drivers can also contribute to paper recognition issues. Ensure that you have the latest printer drivers installed on your computer.

Visit the Brother support website or use the manufacturer’s software update utility to download and install the most recent driver version compatible with your operating system.

Updating the printer drivers can often resolve compatibility issues and enhance overall printer performance.

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Sensor Malfunction:

In some cases, a malfunctioning paper sensor can be the root cause of the problem.

To troubleshoot this, refer to the printer’s user manual to locate the paper sensors. Check if they are clean and unobstructed.

If necessary, use compressed air to blow away any dust or debris that may be interfering with the sensors’ operation.

If the issue persists, contacting Brother customer support or a qualified technician may be necessary for further assistance.

Final Thoughts

When your Brother printer fails to recognize paper, it can disrupt your workflow and cause frustration.

By following the troubleshooting steps outlined in this article, you can address common causes behind this issue and restore your printer’s functionality.

Remember to check paper alignment, use the correct paper type and size, clean the paper feed rollers, update printer drivers, and inspect the paper sensors.

With these steps, you can resolve the problem and continue printing smoothly with your Brother printer.

Connect with an Appliance Repair Technician
Click here to use the chatbox to speak with one of our friendly technicians.
No in-home service calls. No appointments.

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