H2O Steam Mop Problems: 7 Common Issues (with simple fixes)

H2O is a renowned name when it comes to household appliances.

H2O manufacture one of the most effective steam mops on the market today!

However, at times, steam mops can run it issues leaving your floors grubby and dirty, 

Here are 7 common issues with H2O steam mops, along with their solutions to help you to get your steam mop up and running. 

H2O Steam Mop Not Turning On

If you notice that your H2O steam mop won’t turn on, there is probably a power problem or a problem with the mop itself.

Don’t worry, just follow the instructions below.

Possible Solution(s):

  • First off, test the power socket by plugging in the appliance in a different socket. If the appliance starts to work, you will simply need to get the main socket fixed.
  • If the appliance does not work in a different socket, check the power cable for any type of damage. You can also try replacing the power cable if you have a spare one with the same amperage and voltage.
  • Lastly, you can try replacing the fuse located inside the appliance. It’s possible that the fuse blew out and is halting the power supply to the other components.

If it’s still not working, it probably has an internal problem. It is best to get advice from H2O.

H2O Steam Mop Keeps Turning Off

Another common issue with H2O steam mops is that they can constantly turn on and off at times.

This can be a frustrating issue.

Damaged mop cables or a loose power outlet are the two most common reasons for a H2O steam mop to keep shutting off.

However, don’t worry, as here are some effective solutions you can use.

Possible Solution(s):

  • A loose power cable may be the culprit behind this issue. Check the power socket and replace the cable if it appears to be loosely fixed into the socket.
  • Additionally, an internally damaged cable may also be the cause of this problem. If you notice any bent areas on the cable, it’s best to have it replaced.
  • If the above solutions fail to work, you will need to call in a professional to internally diagnose the components of the steam mop.

H2O Steam Mop Not Producing Steam

When a H2O mop doesn’t produce steam, it’s usually because not plugged into power socket properly, the tank isn’t filled with water, or the nozzle is blocked.

Here are some steps you can take to do so.

Possible Solution(s):

  • Make sure the H2O mop is plugged in and in a functioning outlet first. Make sure the tank has water by checking after that. It is crucial to confirm that you are ONLY filling the tank with water. The machine’s gasket and/or other components could break down as a result of alternative solutions.
  • During use, the water inside the appliance evaporates as steam, leaving behind minerals on the nozzle. Over time, the nozzle is clogged, and the steam no longer escapes. To solve this issue, you may need to decalcify the nozzle.
  • Use a vinegar solution and some paper clips to clean the nozzle and remove any sort of debris that may be clogging it.
  • If doing so doesn’t fix the issue, you may have simply forgotten to fill the tank.

H2O Steam Mop No Heating Up

At times, your H2O steam mop will turn on; however, it will fail to heat up the water inside and, therefore, not produce any steam either.

A broken heating element is a common reason why your H2O steam cleaner isn’t producing steam. Your steam cleaner won’t produce any steam if the heater, which is used to heat the water, has burst or burned out.

The steamer should sound like a boiling kettle once the water tank is full, and it is turned on.

To fix this problem and make your steam mop as good as new, follow the solutions below.

Possible Solution(s):

  • A failed heating element is the major cause behind this issue. However, before you replace this element, you will need to test it. To start doing so, first, unplug the appliance.
  • Detach the cover of the steam mop and test the two wires running from the heating element to the boiling tank using a multimeter.
  • If you notice more than 50 ohms of resistance, you will need to replace the heating element.

H2O Steam Mop Leaking Water

Water leakages are a common issue with H2O steam mops. They can create a mess and even increase fall hazards. However, you can fix this problem by following the effective solutions below.

Possible Solution(s):

  • One of the most common causes for water leakages is using a high steam setting, which can cause the appliance to be soaked in water, appearing as if there is a leakage. So, try to use a low steam setting to fix the issue.
  • If the problem persists, check the water tank and the cap for cracks. Additionally, also make sure the rubber gasket is tightly attached. If there are any cracks in the water tank, you will need to replace it.
  • Furthermore, try to tighten the water tank into the entire unit to stop water from leaking at the attachment.

H2O Steam Mop Still Not Working

If your H2O steam mop does not work even after trying all the solutions mentioned above, it may be facing a serious issue related to internal components. 

In such a situation, it’s best to refer to the user manual that came with the appliance, as it may contain some important information about fixing complicated issues. 

However, if the user manual is not helpful, call an expert, preferably from H2O themselves. If the warranty of the product is still valid, taking help from a H2O expert should be your priority.

H2O Steam Mop Leaving Streaks on Floor

H2O steam mops leaving streaks on tiles or floorboards are most likely caused by a dirty mop or leaving the mop on the floor for an extended period of time.

Sticky floors after steam mopping are commonly caused by residue from cleaning products used on the floor. Using a dirty mop pad can also result in sticky floors.

Possible Solution(s):

  • Always sweep or vacuum your floors thoroughly before using the mop.
  • Replace the mop pads on a regular basis to prevent dirt and grime from being transferred to another area. Furthermore, if the pad becomes too wet, it can leave streaks.
  • Do not let the mop pad stand on a spot for longer than 15 seconds otherwise it may create a white circle on the floor. If this happens, use a cloth and a few drops of white vinegar to remove the stain.
  • As needed, replenish the mop’s water tank. When the tank is empty, the mop will usually stop producing steam.

How Long Do H2O Steam Mops Last?

H2O steam mops can last around 7 years.

However, you can further add to their lifespan through better care and frequent maintenance. 

H2O Steam Mops any Good?

Yes, H2O steam mops are very good, H2O steam mops are lightweight and portable, simple to handle, and capable of cleaning even the dirtiest floors.

Pros and Cons of H2O Steam Mops


  • Affordable
  • Good steam performance 


  • Short cable
  • Small tank


What the Reviews Say


This steam mop is very user friendly and easy to switch to the different attachments.

The downside is the tank is not that big and if you have a lot of tiles like I do, you have to stop and refill the tank in the middle of cleaning.

It works well but you will need multiple of those cleaning pads and if you have major spills and messes, clean them up first, then use the steam mop to finish the job

Overall, it’s a good device.

Source: www.bestbuy.com


I’m happy with my purchase. I have used the mop feature on wood and tile. I have cleaned my stove top, oven, bathtub, shower head and sinks with the other features and it didn’t take much time or effort.

I have yet to try the carpet steamer or clothes steamer.

Source: www.bestbuy.com


This mop was recommended to me by 2 people. They weren’t wrong that it’s a good mop. It’s cleaning well, and I’m glad I’m not using chemicals

The power cord is kind of short, so you have to plan ahead as to where you will plug it in once you run out of slack.

Also, there are quite a few attachments that come with it, which is great, but I had to find my own bag to put them in so I can keep them together.

Source: www.bestbuy.com



H2O is undoubtedly a steam mop that you can effectively clean your floors, 

After all, H2O’s steam mops come equipped with powerful steam and several useful features.

However, just like all appliances, steam mops are also prone to failure.

So, make sure to keep in mind the solutions and common problems mentioned above to keep your steam mop in working condition.