Hisense Fridge Issues: 7 Common Problems (with solutions)

A malfunctioning fridge is the most frustrating thing ever.

It goes without saying that if the temperature in your Hisense refrigerator is off, your food and beverages will spoil.

We are confident that we will be able to identify your cooling problems and perhaps even bring your Hisense refrigerator’s cooling back.

In this article, we’ll help answer the most common cooling problems with your Hisense fridge.

Let’s dive in!

Hisense Fridge Not Cooling

The most common causes of the Hisense refrigerator not cooling are that it is not properly plugged in, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is dirty or broken.

This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the socket.

Another reason can be a defective fuse caused by irregular wiring.

Possible Solution(s):

  • Double-check to ensure that the power switch is correctly turned on and the power cable is correctly connected to the electrical socket.
  • Fridge doors that do not close properly and damaged or worn-out seals are common causes of refrigerators not cooling.
  • Check the door switch, since most refrigerators prefer not to run the condenser unless the door is positively closed.
  • If your refrigerator is in direct sunlight or close to a heat source, consider relocating it if possible.
  • A set of condenser coils can be found at the back of your Miele refrigerator.

When these coils become dusty or freeze over, they can prevent your refrigerator from cooling.

Cleaning the condenser coils is thankfully simple; simply do the following:

Remove your Hisense refrigerator from the wall.

  • Turn off the power.
  • Remove the condenser coils’ cover.
  • If the coils are encrusted with ice, turn off your refrigerator and wipe away any excess water. Clean the coils if they are covered in dust.
  • After they’ve been defrosted or cleaned, replace the coil cover, turn on the power, and see if your fridge now cools properly.

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Check out this article I wrote for a more detailed troubleshooting guide on Hisense fridge not cooling

Hisense Refrigerator Not Turning On

Hisense fridge not turning on is typically caused by power supply issues, faulty control board, incorrect temperature settings or malfunctioning hardware. 

Now we have answered the main question, let’s dive into troubleshooting.

Check the Power Supply:

The first step in troubleshooting any appliance is to ensure it’s receiving power.

Follow these steps to verify the power supply:

a. Check the power cord:

Ensure that the power cord is securely plugged into a functioning electrical outlet.

If it appears loose, try plugging it into a different outlet to rule out an outlet issue.

b. Test the outlet:

Plug another device, such as a lamp or phone charger, into the same outlet to determine if it’s providing power.

If the outlet is faulty, contact a qualified electrician to resolve the issue.

Examine the Control Panel:

If the power supply is not the issue, inspect the control panel of your Hisense fridge:

a. Check the display panel:

Look for any error codes or indicators that may be displayed on the control panel.

Refer to your refrigerator’s manual to understand the meaning behind these codes and follow the recommended troubleshooting steps.

b. Reset the control panel:

Some models may have a reset button on the control panel. Press and hold this button for a few seconds to see if it resolves the problem.

Verify the Temperature Settings:

Ensure that the temperature settings on your Hisense fridge are properly configured:

a. Check the temperature control knob:

Make sure the temperature control knob or buttons are set to the desired cooling level.

Adjust them if necessary and wait for a few minutes to see if the fridge starts operating.

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Examine the Internal Components:

If the power supply and control panel settings are not the issue, it’s time to inspect the internal components:

a. Overload protector:

Hisense fridges typically have an overload protector that shuts off power to the compressor in case of an electrical overload.

Wait for at least 15 minutes and check if the compressor has restarted.

If it hasn’t, you may need to replace the overload protector or contact a professional technician for assistance.

b. Defrost timer:

A malfunctioning defrost timer can prevent your fridge from turning on.

Locate the timer (usually found behind the front kickplate or inside the control panel) and manually advance it to initiate the defrost cycle.

If this doesn’t work, the timer may need to be replaced.

Call Hisense Customer Support:

If you’ve exhausted all the troubleshooting steps above and your Hisense fridge still won’t turn on, it’s time to reach out to Hisense’s customer support.

Provide them with detailed information about the problem, your fridge model, and any steps you’ve already taken.

They should be able to guide you further or arrange a service visit if necessary.

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Hisense Refrigerator Stopped Making Ice

A common problem with Hisense refrigerators is that they stopped producing ice, which owners get used to having and missing when ice is no longer available.

When the ice maker in a Hisense refrigerator stops working, it is usually due to a blockage in the supply lines or faulty components.

Don’t worry; simply follow the steps below to resolve the issue.

Possible Solution(s):

Inlet Valve is Blocked

The ice maker gets its water from the house’s main supply line, and a blockage in the valve that lets the water into the fridge could be the reason for your machine’s failure to manufacture ice.

So, turn off the mains water to this valve and remove the input tubing to determine whether there’s a clogged tiny debris screen on it.

If this is the case, clean the screen so that water can flow back into the ice machine.

Check the inflow tube for clogs and make sure the manual water shut-off valve is clean and clear on the inside.

Faulty Components

One of the ice maker’s components may be defective.

You may need to purchase and replace the entire ice maker assembly because many of the ice maker components are not offered separately.

Check the water intake valve, water line, and fan before replacing the ice maker unit.

Replace the ice maker assembly if none of these pieces are broken and the freezer temperature is at least 15 degrees Fahrenheit.

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Hisense Refrigerator is Noisy or Loud

Sitting in the lounge wanting to watch your favorite show on the television and all you can hear is the hum of the fridge. It can’t be ignored however hard you try.

The most common cause of a Hisense refrigerator being noisy or loud is due to dirty or faulty components.

Don’t worry; simply follow the steps below to resolve the issue.

Possible Solution(s):

Filthy Compressor

A dirty compressor is frequently the source of the loud humming. The heat is dissipated by the compressor coils in the rear of your refrigerator, but as they become caked with dust, they must work harder and louder to dissipate it.

Cleaning your compressor coils will often remedy this problem quickly.

Faulty Compressor

If you’ve cleaned the debris from the compressor and the fridge is still humming like a freight train, it could indicate a compressor problem.

When the compressor shuts off, you may also hear knocking or clunking sounds.

This is just another clue that the compressor’s internal components have failed.

Hisense Refrigerator No Longer Defrosting

One of the most common problems that all refrigerator owners face is a malfunctioning defrost system.

A faulty defrost timer is typically to blame for a Hisense refrigerator that no longer defrosts.

Don’t worry; simply follow the steps below to resolve the issue.

Possible Solution(s):

Below are some remedies.

Faulty Defrost Timer

A defrost timer is the most likely culprit. So, what exactly is the defrost timer?

The defrost timer activates the defrost heater numerous times during the day to melt any ice that has built up on the evaporator coils.

If the defrost timer is malfunctioning, the defrost cycle may not start or power to the defrost heater may be cut off during the defrost cycle.

Slowly move the dial into the defrost cycle to see if the defrost timer is malfunctioning.

The heater should be turned on and the compressor should be turned off.

The defrost timer is not progressing if the timer does not send electricity to the defrost components or advance out of the defrost cycle within 30 minutes.

Replace the defrost timer if it is not progressing.

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Hisense Fridge Leaking Water

Occasionally Hisense customers report water leakage from the refrigerators, creating a mess in the kitchen and ruining hardwood floors.

Hisense fridge leaking water is likely to be caused by a clogged defrost train, frozen enough to disrupt the water flow.

A frozen defrost train can cause the water to leak or drip down the compartment that holds the defrost train.

To fix this issue, you can either boil the ice out or flush the drain with boiling water to get rid of the ice and any debris causing the blockage.

Another reason for water leakage can be a broken water tank.

If you find a leak in your water tank, consider replacing it entirely, as adhesive glue won’t do the job quite well due to the plastic nature of the tank.

If your refrigerator is still leaking, you can check the water inlet valve to see if it is in working condition.

A loose crack fit can cause the water to drip down from the valve, so ensure that you tightly screw it in place or replace it if broken.

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Hisense Fridge Door Not Closing Properly

Cold air can escape, and warm air can enter the compartment if the refrigerator door does not close tightly or create a proper seal.

Condensation can form inside the refrigerator, causing the compressor to work harder than required.

The majority of these repairs are neither difficult nor expensive.

Your user manual will detail any adjustments you can make safely and without voiding your warranty, but if in doubt, consult a specialist.

Hisense fridge door not closing properly due to worn seals, tilted hinges, crisper drawers sticking out, or misaligned shelves.

Don’t worry; simply follow the steps below to resolve the issue.

Possible Solution(s):

  • Check inside the fridge to ensure that the crisper drawers and shelves are properly positioned and are not protruding and preventing the door from closing.
  • After checking, make sure no cartons or containers (milk bottles, for example) are sticking out and preventing the door from closing properly. If you’re still having issues, proceed to the next step.
  • Examine the rubber door seal (gasket). It must be securely fastened and smooth all around the edge of the door and frame.
  • If it’s loose or twisted, you may be able to reposition it temporarily, but it should be replaced.
  • Check that your appliance is properly balanced. If the floor is not level, use a spirit level and adjust the feet. The back of the fridge should be slightly lower than the front.

If the problem persists, it is best to contact a qualified technician.

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Life Expectancy of a Hisense Refrigerator?

Hisense refrigerators typically last 10 to 18 years, with a 14-year average life expectancy.

As a general rule, if your refrigerator has multiple faulty parts or is more than ten years old, it is probably time to replace it.

According to Consumer Reports, if the cost of repairing your refrigerator is more than half the cost of purchasing a new one, you should replace it.

If your refrigerator is more than ten years old and constantly in need of repairs or replacements, it’s time to start looking for a replacement.

You may believe that buying a new refrigerator is a waste of money when you can simply repair your old one.

However, the cost of appliance repair will eventually outweigh the cost of a new fridge. Newer refrigerators also have modern features like energy efficiency.

In terms of warranty, Hisense offers warranties in the United States for new appliances that will be used for normal household purposes. Hisense provides a two-year warranty from the date of purchase. This is true for almost all of their North American products.

Hisense Refrigerators any Good?

Hisense refrigerators are very good. Hisense fridges offer a viable option for consumers seeking reliable, feature-rich refrigeration solutions at an affordable price point.

The brand has established itself as a reputable player in the electronics and appliance industry, and their commitment to improving quality and incorporating innovative features is evident in their fridge lineup.

While there may be isolated reports of issues with certain models, the overall customer satisfaction levels are positive.

When considering a Hisense fridge, it’s essential to assess the specific model’s features, read customer reviews, and compare it with other brands to ensure it aligns with your individual needs and preferences.

Hisense Fridges Pros and Cons

When it comes to household appliances, Hisense has established itself as a reliable brand, offering a wide range of products including refrigerators.

Let’s explore the pros and cons of Hisense fridges to help you make an informed decision for your kitchen.

Pros of Hisense Fridges:

  • Affordability: Hisense refrigerators are known for their competitive pricing. If you’re on a budget but still want a reliable fridge, Hisense offers cost-effective options without compromising on quality.
  • Energy Efficiency: Hisense places emphasis on energy-efficient designs, making their refrigerators more environmentally friendly and helping you save on electricity bills in the long run. Many Hisense models are ENERGY STAR certified, ensuring optimal energy consumption.
  • Stylish Designs: Hisense offers a variety of sleek and modern designs to suit different kitchen aesthetics. Whether you prefer a traditional or contemporary look, you can find a Hisense fridge that matches your style and complements your kitchen decor.
  • Spacious Storage: Hisense fridges typically provide ample storage space for both fresh and frozen foods. With well-designed shelving, drawers, and compartments, you can easily organize your groceries and find what you need without hassle.
  • Advanced Features: Hisense incorporates various advanced features in their refrigerators, such as adjustable temperature settings, humidity control, and LED lighting. Some models also offer convenient features like water and ice dispensers, ensuring a convenient and user-friendly experience.

Cons of Hisense Fridges:

  • Limited Availability: Hisense refrigerators might not be as widely available compared to some other popular brands, limiting your options and making it harder to find specific models or sizes in certain regions.
  • Lower Build Quality: While Hisense fridges offer reliable performance, some users have reported that the build quality may not be as robust as higher-end brands. This can result in potential durability concerns and a shorter lifespan in certain cases.
  • Noise Levels: Although noise levels can vary depending on the specific model, some Hisense refrigerators may produce slightly more noise compared to premium brands. If you are particularly sensitive to noise in your kitchen, it is recommended to research and compare specific models for quieter operation.
  • Limited Warranty: Hisense’s warranty coverage may be limited compared to other brands. It’s crucial to review the warranty terms and conditions before making a purchase to ensure you are comfortable with the provided coverage.


Hisense refrigerators offer several advantages, including affordability, energy efficiency, stylish designs, spacious storage, and advanced features.

However, it’s important to consider the potential drawbacks, such as limited availability, lower build quality, noise levels, and warranty limitations.

By weighing these pros and cons, you can make an informed decision that aligns with your specific needs and preferences when choosing a Hisense fridge for your kitchen.

Final Thoughts

This brings us to the end of this article about common Hisense refrigerator problems and some specific information about their worth, quality, and viability as a home friend.

We hope you can quickly diagnose and repair your Hisense refrigerator.

Remember to contact a specialist if the solution requires opening the machine and accessing internal components.


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