JennAir makes well-made high-end washing machines that are packed with technological features and are reasonably priced.
However, JennAir washers, like other machines, are susceptible to breakdowns, leaving you with a pile of dirty wet clothing and feeling frustrated.
This article will look at common problems with JennAir washing machines, as well as potential solutions.
These are the most frequently encountered issues.
Other washing machine brands’ problems are not too dissimilar.
Ready, let’s dive in!
JennAir Washing Machine Problems: 7 Common Issues (Must Read)
Common JennAir washing machine problems include washing machine not starting, not spinning, draining or agitating.
Now we have answered the main question let’s jump into the detail.
JennAir Washing Machine Not Starting
JennAir washing machine not starting is often caused by a power supply problem, a locked door, a water supply problem, a control panel problem, or a part malfunction.
Often a problem with the main control board causes the machine not to start, even when it has power.
Another reason can be a fault with the washing machine timer, as any malfunction can cause the entire machine to shut down.
Possible Solution(s):
Check Power Supply:
First things first, ensure that your washing machine is properly connected to a power source. Confirm that the power cord is securely plugged into a functioning electrical outlet. If you’re using an extension cord, try plugging the machine directly into the wall to rule out potential issues with the extension.
Door Lock Mechanism:
The majority of modern washing machines, including JennAir models, come equipped with a door lock mechanism. If the door is not securely closed, the machine may not start. Inspect the door for any obstructions and close it firmly.
If the issue persists, the door lock mechanism might be faulty and may need to be replaced.
Check Water Supply:
Washing machines typically won’t start if there’s an issue with the water supply. Ensure that the water faucets are turned on and that there are no kinks or blockages in the hoses.
Additionally, check the water inlet valve for any debris or sediment that may be impeding water flow.
Examine Control Panel Settings:
Sometimes, the solution can be as simple as adjusting the control panel settings. Double-check the selected wash cycle, water temperature, and spin speed. If there’s an error code displayed on the control panel, consult the user manual for guidance on how to interpret and resolve the specific error.
Power Interruptions and Circuit Breakers:
Power interruptions or tripped circuit breakers can disrupt the normal operation of your washing machine. Check your home’s circuit breaker panel for any tripped breakers and reset them if necessary.
Additionally, if the machine was in use during a power outage, it may need to be manually reset.
Overloaded Machine:
Overloading the washing machine can cause it to not start. Check if the load size exceeds the machine’s capacity, and remove some items if needed. Modern washing machines are equipped with sensors to detect imbalances caused by uneven loads, preventing them from starting.
Electronic Control Board:
If all else fails, there might be an issue with the electronic control board. The control board is the brains of the washing machine, and a malfunction can prevent the machine from starting. If you suspect a problem with the control board, it’s advisable to seek professional assistance for diagnosis and repair.
Conclusion:
While an JennAir washing machine not starting can be frustrating, following these troubleshooting steps should help you identify and address the issue.
Always refer to the user manual for specific instructions related to your model. If problems persist, don’t hesitate to contact a qualified appliance technician for further assistance.
With a bit of patience and attention to detail, you can get your washing machine back up and running smoothly.
Connect with an Appliance Repair Technician
Click here to use the chatbox to speak with one of our friendly technicians
No in-home service calls. No appointments.
JennAir Washing Machine Not Spinning
JennAir Washing Machine not spinning is commonly caused by load imbalance, faulty lid switch or part malfunction.
Possible Solution(s):
If your JennAir washing machine is not spinning, several factors could be contributing to this issue. Before seeking professional assistance, consider these common troubleshooting steps to identify and potentially resolve the problem:
1. Load Imbalance:
Overloading the washing machine or having an uneven distribution of clothes in the drum can lead to an imbalance. This imbalance can trigger safety mechanisms that prevent the machine from spinning. Try redistributing the load more evenly and ensuring the clothes are not clumped together.
2. Faulty Lid Switch:
The lid switch is a safety feature that prevents the machine from spinning when the lid is open. If the switch is malfunctioning or damaged, the washing machine may not engage the spin cycle. Check the lid switch for any visible damage and ensure it’s properly aligned and functional.
3. Drive Belt Issues:
A worn or broken drive belt can hinder the spinning function. Inspect the belt for signs of wear, cracks, or breakage. If the belt is damaged, it may need to be replaced. Refer to your appliance’s manual for instructions on accessing and replacing the drive belt.
4. Motor Coupling Problems:
The motor coupling connects the motor to the transmission and can wear out over time. If the coupling is broken, the machine may not spin. Inspect the coupling for any visible damage or wear and replace it if necessary.
5. Lid Lock Issues:
Some JennAir washing machines have lid locks that may malfunction, preventing the spin cycle from initiating. Check the lid lock for proper alignment and functionality. If the lock is damaged, it might need to be replaced.
6. Control Board Malfunction:
Electronic control boards govern the various functions of the washing machine, including the spin cycle. If there’s a malfunction in the control board, it may disrupt the spinning operation. Consider resetting the control board or consult the user manual for troubleshooting steps.
7. Drain Pump Blockage:
A clogged drain pump or filter can impede the draining process, leading to spin cycle issues. Inspect the drain pump and filter for any debris or obstructions. Clear any blockages and ensure proper drainage.
If these troubleshooting steps do not resolve the problem, it’s advisable to contact a qualified appliance technician for further diagnosis and assistance. They can provide guidance on more complex issues and perform repairs if needed.
Connect with an Appliance Repair Technician
Click here to use the chatbox to speak with one of our friendly technicians
No in-home service calls. No appointments.
JennAir Washing Machine Making Excessive Noise
If your JennAir washing machine is making excessive noise, the problem may be with the bearings or loose objects moving around in the washing machine.
There are two bearings in the washing machine, one in the middle of the outer tub and the other inside the rear drum.
If any of these bearings fail, the Washing Machine will make excessive noise or leak from the bottom.
It could also be because you put the Washing Machine near another appliance which causes it to rattle every time it runs.
You may have placed the device on an uneven surface.
Possible Solution(s):
- Check for any buttons or coins that might be tumbling around in the washing machine
- Place the washing machine on an even surface, using a spirit level to check its balanced.
- Replacing the bearing requires complete machine disassembly, which is best done by a professional
Finally, if the Washing Machine is still making weird noises, call a technician to come out and determine the source of the noise and take the necessary steps, which in most cases will be a component replacement.
Connect with an Appliance Repair Technician
Click here to use the chatbox to speak with one of our friendly technicians
No in-home service calls. No appointments.
JennAir Washing Machine Won’t Agitate:
If your JennAir washing machine won’t agitate, it’s most likely due to overloaded clothes, agitator mechanism issues, drive belt or other part failures.
If your JennAir washing machine won’t agitate, it can be frustrating, but there are several potential reasons for this issue. Here’s a set of troubleshooting steps to help identify and possibly resolve the problem:
Possible Solution(s):
1. Overloaded Drum:
Overloading the washing machine can prevent proper agitation. Make sure you’re not exceeding the recommended load capacity. Reduce the load size and redistribute the clothes evenly in the drum.
2. Agitator Dogs or Cams:
The agitator dogs or cams are components that allow the agitator to move in one direction during the wash cycle. If they are worn or broken, the agitator may not function correctly. Inspect these parts for wear and replace them if necessary.
3. Drive Belt Issues:
A worn or loose drive belt can hinder the agitator’s movement. Check the drive belt for signs of wear and replace it if needed. Refer to your appliance’s manual for instructions on accessing and replacing the drive belt.
4. Agitator Bolt or Nut:
If the agitator is not securely fastened to the agitator shaft, it may not agitate properly. Inspect the agitator bolt or nut for tightness and secure it if needed.
5. Lid Switch Problems:
Some washing machines have a lid switch that prevents the agitator from functioning if the lid is open. Ensure that the lid is securely closed during the wash cycle. If the lid switch is faulty, it may need to be repaired or replaced.
6. Motor Coupling Issues:
The motor coupling connects the motor to the transmission, allowing the agitator to function. If the coupling is broken or worn out, it can affect the agitator’s movement. Inspect the coupling for any visible damage and replace it if necessary.
7. Timer or Control Board Malfunction:
Problems with the timer or electronic control board can impact the washing machine’s cycle, including the agitate function. Reset the control board or consult the user manual for troubleshooting steps.
8. Transmission Problems:
The transmission is a crucial component that helps drive the agitator. If it’s malfunctioning, the agitator may not work correctly. This is a complex issue that may require professional attention.
If these troubleshooting steps don’t resolve the problem, or if you’re unsure about performing these checks, it’s recommended to contact assistance from a qualified appliance technician. They can provide further guidance and perform a more detailed diagnosis of the washing machine’s agitating issues.
Connect with an Appliance Repair Technician
Click here to use the chatbox to speak with one of our friendly technicians
No in-home service calls. No appointments.
JennAir Washing Machine Not Draining:
If your JennAir washing machine isn’t draining water, the drain pump may be clogged, lid switch issues or faulty drain pump.
This pump is responsible for pushing out water from the hose, but often debris gets stuck inside the pipe, causing the drain not to function as intended.
The hose can also get blocked if a small piece of clothing like a sock gets stuck inside the pump.
Possible Solution(s):
If your JennAir washing machine is not draining, there are several potential reasons for this issue. Before seeking professional help, consider the following troubleshooting steps to identify and possibly resolve the problem:
1. Clogged Drain Hose:
Check the drain hose for any kinks or clogs. Ensure that it is not twisted or bent and inspect both ends for any blockages. If there is a clog, clear it using a pipe cleaner or by flushing the hose with water.
2. Obstructed Drain Pump Filter:
JennAir washing machines typically have a drain pump filter that can become clogged with lint, debris, or small objects. Consult your user manual to locate the filter, and clean it out if necessary. This may involve removing a panel or accessing the filter through the front or rear of the machine.
3. Faulty Drain Pump:
The drain pump is responsible for removing water from the washing machine during the drain cycle. If the pump is faulty or obstructed, it can prevent proper drainage. Inspect the pump for any visible damage or blockages. If necessary, replace the pump following the manufacturer’s guidelines.
4. Lid Switch Issues:
Some washing machines have a lid switch that prevents the machine from draining if the lid is open. Ensure that the lid is securely closed during the drain cycle. If the lid switch is faulty, it may need to be repaired or replaced.
5. Kinked or Blocked Standpipe:
The standpipe or drainpipe that the washing machine drains into may be kinked or blocked. Ensure that the standpipe is not obstructed and that water can flow freely. Check for any kinks in the drain hose.
6. Drain Hose Height:
Make sure that the drain hose is not positioned too high. If the hose is installed too high above the washing machine, it can create a siphoning effect, preventing proper drainage. Adjust the height of the drain hose according to the manufacturer’s recommendations.
7. Electronic Control Board Issues:
In some cases, problems with the electronic control board can affect the functioning of the drain cycle. Resetting the control board or consulting the user manual for troubleshooting steps may help.
If these troubleshooting steps do not resolve the issue, or if you are unsure about performing these checks, it is recommended to contact qualified appliance technician for further assistance. They can help diagnose and address more complex problems with the washing machine’s drainage system.
Connect with an Appliance Repair Technician
Click here to use the chatbox to speak with one of our friendly technicians
No in-home service calls. No appointments.
JennAir Washing Machine Not Filling with Water
If your JennAir Washing Machine isn’t filling with water is likely to be caused by water supply issues, faulty hose, control board problems or inlet value issues.
This valve is responsible for the Washing Machine’s water supply, and it works if the pressure requirement is met, and it can fail if damaged or if the pressure is too low.
Possible Solution(s):
If your JennAir washing machine won’t fill with water, there are several potential reasons for this issue. Here are some troubleshooting steps to help you identify and possibly resolve the problem:
Water Supply Issues:
Check that the water supply valves are fully open. Sometimes, valves may be partially closed, restricting water flow.
Inspect the water inlet hoses for kinks, twists, or damage. Replace any damaged hoses and ensure they are properly connected.
Water Inlet Valve Problems:
The water inlet valve allows water to enter the washing machine. If it’s defective or clogged, it can prevent water from filling the machine. Test the valve for continuity using a multimeter and replace it if necessary.
Water Pressure:
Insufficient water pressure can impact the filling process. Make sure that the water pressure is adequate. If you suspect low water pressure, contact your water supply provider for assistance.
Water Level Control Switch Issues:
The water level control switch, also known as the pressure switch, signals the machine to stop filling when the desired water level is reached. If it’s malfunctioning, it may not allow water to fill properly. Test the switch for continuity and replace it if needed.
Faulty Water Level Pressure Hose:
The water level pressure hose connects to the water level switch and can become clogged or disconnected. Inspect the hose for any issues and clear any obstructions if present.
Clogged Inlet Screens:
Inlet screens on the water inlet valve may become clogged with debris over time, limiting water flow. Clean or replace the screens if necessary.
Timer or Control Board Issues:
Problems with the timer or electronic control board can affect the washing machine’s operation. If the control board is malfunctioning, it may not send the signal to the water inlet valve to open. Reset the control board or consult the user manual for troubleshooting steps.
Door or Lid Switch Problems:
Some machines have a door or lid switch that must be engaged for the washer to fill. Ensure that the door or lid is securely closed during the filling process.
If you’re unable to identify or resolve the issue through these troubleshooting steps seek assistance from a qualified appliance technician. They can provide further guidance and perform a more in-depth diagnosis of the washing machine’s problem.
Connect with an Appliance Repair Technician
Click here to use the chatbox to speak with one of our friendly technicians.
No in-home service calls. No appointments.
JennAir Washing Machine Stops Abruptly:
If your JennAir washing machine stops abruptly mid-cycle, unbalanced load, the door switch may malfunction, or a faulty water inlet.
If your JennAir washing machine stops abruptly during a cycle, it can be a frustrating experience. There are several potential reasons for this issue, and here are some troubleshooting steps to help identify and address the problem:
Possible Solution(s):
Unbalanced Load:
An unevenly distributed load inside the drum can trigger safety mechanisms, leading to an abrupt stop. Check to make sure the load is balanced, and avoid loading heavy items on one side of the drum.
Lid Switch Issues:
Washing machines have a safety feature that stops the cycle when the lid is open. Inspect the lid switch to ensure it’s functioning correctly. If the switch is faulty, it may need to be repaired or replaced.
Door Lock Problems (Front-Loading Machines):
Front-loading washing machines have door locks that secure during the cycle. If the door lock malfunctions, it can cause the machine to stop abruptly. Check the door lock mechanism for any visible damage and replace it if necessary.
Timer or Control Board Malfunction:
Issues with the timer or electronic control board can disrupt the normal operation of the washing machine. Reset the control board or consult the user manual for troubleshooting steps.
Faulty Water Inlet Valve:
If there’s an issue with the water inlet valve, it may lead to an abrupt stop due to inadequate water supply. Check the water inlet valve for obstructions or malfunctions and replace it if needed.
Drainage Problems:
A clogged or slow-draining pump can cause the washing machine to stop abruptly. Inspect the drain pump and drain hose for blockages and clear them if necessary.
Faulty Motor or Motor Control Board:
Issues with the motor or motor control board can lead to abrupt stops. If you suspect a problem with the motor, it’s recommended to consult with a professional technician for a more in-depth diagnosis and potential replacement.
Sensor or Sensor Wiring Issues:
Some washing machines have sensors that monitor various conditions. Malfunctioning sensors or damaged sensor wiring could lead to abrupt stops. Check for visible issues and consult the user manual for guidance.
If the troubleshooting steps do not resolve the issue, it’s advisable to seek assistance from a qualified appliance technician. They can provide further guidance and perform a more detailed diagnosis of the washing machine’s abrupt stopping problem.
Connect with an Appliance Repair Technician
Click here to use the chatbox to speak with one of our friendly technicians.
No in-home service calls. No appointments.
JennAir Washing Machine Leaking
JennAir washing machine leaking is commonly caused by not being level, faulty connections, a defective pump, or a loose clamp.
Don’t worry; simply follow the steps below to resolve.
Possible Solution(s):
JennAir Washing Machine Not Level
The JennAir Washing Machine could be leaking because your complete unit isn’t level, resulting in an out-of-balance washing drum.
Check that all of your Washing Machine’s legs are appropriately spaced on a solid floor.
If your legs aren’t standing equally, review your user handbook to learn how to level them.
Place a level on top of the Washing Machine and adjust the legs as needed until your machine’s legs are evenly spaced on the ground.
Water Connection Leaking
If you see the leakage from the machine’s bottom, the main hose connection could be to blame.
Check for leaks in the water inlet hose connections to the Washing Machine and the water valves in your home.
Tighten any loose connections and replace any damaged valves as needed.
When draped over a sink basin or attached to a sink drain or standpipe, make sure the hose is 60-90 cm high to avoid future seepage.
Defective Water Pump
A faulty water pump or hoses linked to the pump are frequently to blame for leaks under the Washing Machine.
If the pump is malfunctioning, you will typically hear a lot of rumbling or shaking coming from the appliance throughout a wash cycle.
A Washing Machine’s water pump is often found near the bottom of the appliance.
The two substantial hoses that are attached to the water pump serve as a visual cue.
If any of these connections seem slack or congested, you can visually confirm this.
Hose Clamp Loose or Missing?
Your washing machine’s drain hose should be connected to the drainage pipe that extends from your Washing Machine.
A clamp for the hose connection should be visible where they meet.
Your washing machine’s drain hose should be connected to the drainage pipe that extends from the Washing Machine.
This clamp may be hidden on the inside of some models, but it is usually visible.
If the connection feels or appears loose, or if there is no clamp or sealed connection at all, water may be leaking out of the bottom of the Washing Machine.
In most cases, tightening the water hose by hand is sufficient.
However, there may be times when a replacement part or a professional serviceman is required to complete the task.
Connect with an Appliance Repair Technician
Click here to use the chatbox to speak with one of our friendly technicians.
No in-home service calls. No appointments.
JennAir Washing Machine Stops Mid Cycle
JennAir washing machine stopping mid cycle is typically caused by overloading issues, unbalanced load, lid switch issues or door lock problems.
Experiencing a situation where your JennAir washing machine stops mid-cycle can be inconvenient, but there are several potential causes for this issue.
Here are some troubleshooting steps to help identify and address the problem:
Possible Solution(s):
Overloading Issues:
Excessive loads can strain the washing machine’s motor and cause it to stop mid-cycle. Try reducing the size of your load and redistributing the clothes more evenly in the drum.
Unbalanced Load:
Unevenly distributed clothes inside the drum can trigger safety mechanisms, leading to a pause in the cycle. Ensure that the load is balanced and that there are no heavy items on one side of the drum.
Lid Switch Problems:
Washing machines often have a safety feature that halts the cycle when the lid is open. Check the lid switch to ensure it’s functioning correctly. If the switch is faulty, it may need to be repaired or replaced.
Door Lock Issues:
Front-loading washing machines have door locks that secure during the cycle. If the door lock malfunctions, it may interrupt the cycle. Inspect the door lock mechanism for any visible damage and replace it if necessary.
Timer or Control Board Malfunction:
Problems with the timer or electronic control board can disrupt the normal operation of the washing machine. Reset the control board or consult the user manual for troubleshooting steps.
Faulty Water Inlet Valve:
If there’s an issue with the water inlet valve, the machine may pause due to inadequate water supply. Check the water inlet valve for any obstructions or malfunctions and replace it if needed.
Drainage Problems:
A clogged or slow-draining pump can cause the washing machine to stop. Inspect the drain pump and drain hose for blockages and clear them if necessary.
Faulty Motor or Motor Control Board:
Issues with the motor or motor control board can lead to a mid-cycle stop. If you suspect a problem with the motor, consult with a professional technician for a more in-depth diagnosis and potential replacement.
Sensor or Sensor Wiring Issues:
Some modern washing machines have sensors that monitor various conditions. Malfunctioning sensors or damaged sensor wiring could lead to cycle interruptions. Check for any visible issues and consult the user manual for guidance.
If the troubleshooting steps do not resolve the issue, it is advisable to seek assistance from a qualified appliance technician. They can provide further guidance and perform a more detailed diagnosis of the washing machine’s mid-cycle stopping problem.
Connect with an Appliance Repair Technician
Click here to use the chatbox to speak with one of our friendly technicians.
No in-home service calls. No appointments.
How Long JennAir Washing Machines Last?
You should be able to use a JennAir washer for up to 10-12 years with appropriate installation, level flooring, and ideal water hardness conditions.
A washing machine can obviously live more than 12 years if it is used less frequently than this, and it may not last as long if it is used more frequently.
The washer may suffer and may not last as long if you often wash heavy loads as opposed to lighter loads.
JennAir Washers Any Good?
Yes, JennAir washing machines are very good. JennAir produces high-end washing machines at mid-range prices that are well-designed, cost-effective to run, and among the quietest dishwashers on the market.
What the Reviews Say
Overall, this dishwasher is great, had an issue with the control board failure after about 18 months, but the part was under warranty, the part was replaced, and all is working great.
Source: www.consumeraffairs.com
We just moved into our new home and all the products are Jenn Air including the dishwasher. This is a high-end appliance package – top of their line.
So first, it is the quietest dishwasher we have ever had, and we’ve had KitchenAid and General Electric.
It also cleans beautifully. Perhaps some of the criticisms are for an older model or a different model but their top-of-the-line is absolutely terrific… so far.
Source: www.consumeraffairs.com
A ridiculously nice dishwasher – very stylish, elegant, quiet, and has all the latest tech, whistles, and bells. Looks and feels very high-end. The set-up was a breeze, including just scanning in the warranty code with a phone camera.
This dishwasher has wi-fi Bluetooth, can be voice-operated via Amazon, Google, etc of this world, or JennAir app on a phone… is EXTREMELY quiet at 38dB, has a small front light to indicate it’s in use so one knows… [literally can’t hear this dishwasher].
Quality appliance actually Made in Ohio, USA. Issues: cage for utensils has somewhat small openings, and the new type of needed water connection wasn’t included – had to purchase it at a hardware store [only a few $s though].
Source: www.consumeraffairs.com
Final Thoughts
So, there you have it: our in-depth troubleshooting guide for your JennAir washer, so you’re always prepared in the event of a problem.
If you discover a problem, carefully read the article and, if necessary, contact a qualified technician.
Cheers!
Connect with an Appliance Repair Technician
Click here to use the chatbox to speak with one of our friendly technicians
No in-home service calls. No appointments.
Related Articles
- JennAir Dryer Problems: 7 Common Issues (Must Know)
- JennAir Oven Problems: 7 Common Issues (with solutions)
- JennAir Dishwashers Problems: 7 Common Issues (Must Read)