Russell Hobbs Steam Iron Problems: 7 Common Issues (explained)

Russell Hobbs steam irons are extremely popular around the world, with tens of thousands sold each year.

Unfortunately, with any appliance, some type of problem will arise sooner or later.

We are confident that we will be able to solve your ironing issues and get you back to ironing with ease.

In this article, we’ll help answer the most common problems with Russell Hobbs Steam Irons

Russell Hobbs Steam Iron Problems: 7 Common Issues (explained)

The most common reason with Russell Hobbs steam irons not working is that it has not been turned on or plugged in, mineral build-up that causes the residue to build on the soleplate and prevents steam from coming out of the vents. 

Based on our research and experience, below are the most common problems with Russell Hobbs steam Irons with solutions


Ready, let’s jump in!

Russell Hobbs Steam Iron is not heating or turning on

You may have encountered the problem of your Russell Hobbs steam iron, not heating.

This is yet another common steam iron issue.

To determine the source of this problem, first, ensure that the power cord is properly connected and turned on.

If you haven’t used your steam iron in a few minutes, it may have shut down automatically. Press the on/off button to use it again.

Next, inspect the power cord and the thermostat.

Adjust the thermostat and recheck the dial is set to heat setting.

If still not heating up check out this article that walks through steps in identifying and resolving Iron not turning on or heating up.

Lastly, contact a professional electrician or go out and purchase a new iron.

Russell Hobs Steam Iron has a Dirty Soleplate

Many people have also had the experience of steam iron sticking to the fabric.

In this case, the problem is likely to be with the soleplate.

The first step is to thoroughly clean the soleplate by using a household cleaning paste.

To make a cleaning paste, simply combine baking soda and a small amount of water.

Then, using a soft brush or towel, scrub this paste onto the iron’s soleplate. Simply wipe it away with water.

If the problem persists, the soleplate may be faulty, and you will need to replace it or just buy a new steam iron.

Russell Hobbs steam iron’s soleplate is leaking water from holes.

Limescale build-up on the soleplate will make water and burned limescale flow out of the holes on the bottom.

You could try descaling your iron to solve the problem.

Most steam irons now have self-cleaning or ‘anti-calc’ systems; use these according to the manufacturer’s instructions.

If your steam iron does not have a self-cleaning function that’s okay as you can easily clean it using white vinegar.

Pour half a cup of distilled white vinegar and half a cup of distilled water into the iron.

Inspect the steam vents for white residue or other buildup and clean them with a toothpick or toothbrush dipped in vinegar. Connect the iron, set it to steam, and wait about five minutes.

Russell Hobbs Steam Iron not producing Steam

Another common problem with not only Russell Hobbs but all steam irons is when steam refuses to come out of the Iron vents.

If the water level on your iron is below the minimum or there is no water in the tank, your iron will not produce steam.

Fill the water tank with fresh water (ideally distilled or filtered water)

Check that there is water in the tank or that the water level is higher than the MIN level icon.

Allow the iron to heat up and remember to press the “steam button” to produce steam.

Your iron should now be up and running making steam.

If it isn’t producing steam, it could be due to mineral build-up from using tap water.

To solve this problem, use a cotton bud dipped in a water and vinegar solution to clear clogged steam vents.

When you’re done ironing, always remove extra water from the chamber to help avoid the build-up of limescale deposits in the iron.

To avoid this, only use distilled or filtered water and empty the water tank after use.

5 Signs your Iron needs Descaling

Below are 5 signs that your Iron needs descaling 

  • Does the iron glide or simply drag?
  • Does the iron leave stains and traces behind?
  • Is your recently washed clothing getting limescale or chalky white mineral deposits from your iron?
  • Is there residue on your iron soleplate that appears to be melted?
  • Steam is not coming out of Soleplate

Nowadays, most steam irons come equipped with self-cleaning, or “anti-calc” systems; use these frequently while adhering to the manufacturer’s recommendations.

Alternately, fill the water reservoir with a third of equal parts water and white vinegar.

To get all the vinegar to evaporate, turn the heat to medium and let it steam for five to ten minutes.

After that, add fresh water to the chamber and restart the iron to remove any remaining vinegar and mineral deposits.

Use a paper towel to clean the steam vents and iron base.

As not all manufacturers advise using vinegar, be sure to first check the manufacturer’s instructions.


It is unfortunate if your Russell Hobbs steam iron problems cannot be resolved.

The good news is that a wide range of steam irons are available at a range of prices, ranging from low-end to high-end.


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