Russell Hobbs Steam Iron Problems: 7 Common Issues (explained)

Russell Hobbs steam irons are extremely popular around the world, with tens of thousands sold each year.

Unfortunately, with any appliance, some type of problem will arise sooner or later.

We are confident that we will be able to solve your ironing issues and get you back to ironing with ease.

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In this article, we’ll help answer the most common problems with Russell Hobbs Steam Irons

Russell Hobbs Steam Iron Problems: 7 Common Issues (explained)

The most common reason for Russell Hobbs steam irons not working is that it has not been turned on or plugged in, mineral build-up that causes the residue to build on the soleplate and prevents steam from coming out of the vents. 

Based on our research and experience, below are the most common problems with Russell Hobbs steam Irons with solutions

Ready, let’s jump in!

Russell Hobbs Steam Iron Not Turning On

The most common reasons for a Russell Hobbs steam iron not turning on are a lack of power, a damaged cord, the auto shut feature being turned on, or incorrect thermostat settings.

Check Power Source:

Ensure that the iron is plugged into a functioning power outlet. Try plugging in another appliance to confirm that the outlet is working correctly. If the outlet is dead, reset the circuit breaker or try a different outlet.

Verify Power Cord Integrity:

Inspect the power cord for any visible damage, such as frayed wires or cuts. If you find any issues, it’s crucial to replace the cord to avoid safety hazards. Russell Hobbs typically recommends contacting their customer service for genuine replacement parts.

Examine the Power Indicator Light:

Look for the power indicator light on the iron. If it doesn’t illuminate when plugged in, there may be an issue with the internal wiring or the indicator light itself. In this case, professional repair may be necessary, and contacting Russell Hobbs customer support is advisable.

Auto Shut-Off Feature:

Some Russell Hobbs irons are equipped with an auto shut-off feature for safety reasons. If the iron has been inactive for a certain period, it may turn off automatically. Check the user manual to understand this feature and how to reactivate the iron if needed.

Thermostat Settings:

Ensure that the thermostat is set to the desired temperature. If the iron refuses to turn on, the thermostat may be set too low. Adjust the temperature dial and check if the iron responds.

Water Level Check:

Some irons have a safety feature that prevents them from operating if the water level is too low. Verify that there is an adequate amount of water in the iron’s reservoir. If necessary, fill it according to the manufacturer’s instructions.

Test with a Different Outlet:

Try plugging the iron into a different power outlet to rule out issues with the original outlet or circuit. If the iron works in another outlet, the problem may be with your electrical supply.

Russell Hobbs Steam Iron Not Heating Up

You may have experienced the issue with your Russell Hobbs steam iron not heating is typically brought on by a power supply problem or the selection of the incorrect setting.

This is yet another common steam iron issue.

To determine the source of this problem, first, ensure that the power cord is properly connected and turned on.

If you haven’t used your steam iron in a few minutes, it may have shut down automatically. Press the on/off button to use it again.

Next, inspect the power cord and the thermostat.

Adjust the thermostat and recheck the dial is set to the heat setting.

If still not heating up check out this In-depth article that walks through steps in identifying and resolving Iron not turning on or heating up.

Lastly, contact a professional electrician or go out and purchase a new iron.

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Russell Hobbs Steam Iron has a Dirty Soleplate

Dirt, dust, and fabric fibres accumulate on the bottom soleplate of your Russell Hobbs iron over time.

Furthermore, old water in your iron’s water reservoir can cause rust spots.

While you may be tempted to replace your iron with a newer, cleaner model, regular cleaning is relatively simple.

A dirty soleplate on the bottom of a Russell Hobbs iron will make the iron stick to the fabric.

The first step is to thoroughly clean the soleplate by using a household cleaning paste.

To make a cleaning paste, simply combine baking soda and a small amount of water.

Then, using a soft brush or towel, scrub this paste onto the iron’s soleplate. Simply wipe it away with water.

If the problem persists, the soleplate may be faulty, and you will need to replace it or just buy a new steam iron.

Russell Hobbs Steam Iron’s Soleplate Leaking Water

Limescale build-up on Russell Hobbs Iron’s soleplate will make water and burned limescale flow out of the holes on the bottom.

You could try descaling your iron to solve the problem.

Most steam irons now have self-cleaning or ‘anti-calc’ systems; use these according to the manufacturer’s instructions.

If your steam iron does not have a self-cleaning function that’s okay as you can easily clean it using white vinegar.

Pour half a cup of distilled white vinegar and half a cup of distilled water into the iron.

Inspect the steam vents for white residue or other buildup and clean them with a toothpick or toothbrush dipped in vinegar.

Connect the iron, set it to steam, and wait about five minutes.

Russell Hobbs Steam Iron Not Producing Steam

Common reasons Russell Hobbs Steam Iron not producing steam, it has not been turned on or plugged in, steam control may have been set to the no steam position, or mineral build up blocking steam.

Now we have summarised the most common reasons, let’s dive into troubleshooting.

Check Water Level:

First things first, let’s make sure your iron has enough water to generate steam. A low water level can significantly impact steam production.

Turn off your iron, unplug it, and carefully check the water reservoir. If it’s low, refill it with distilled water to avoid mineral buildup.

Ensure Proper Temperature Setting:

The steam function is closely tied to the temperature setting. Make sure you’ve set the iron to the appropriate temperature for the fabric you’re ironing.

If the temperature is too low, the iron might not produce steam efficiently.

Descale the Iron:

Over time, mineral deposits from tap water can accumulate in the steam vents, hindering the steam flow. To remedy this, fill the iron with a mixture of equal parts water and white vinegar.

Allow it to sit for an hour, then empty the solution and rinse thoroughly. This process helps break down mineral deposits, restoring optimal steam performance.

Clean the Steam Vents:

Clogged steam vents can be a common culprit for decreased steam output. While the iron is cool and unplugged, use a cotton swab or a soft brush to gently clean the steam vents. Removing any debris or residue can make a significant difference in steam production.

Inspect the Anti-Calc Filter:

Russell Hobbs steam irons often come equipped with anti-calc filters to reduce limescale buildup. Check your user manual for instructions on how to locate and clean or replace the filter.

A clogged filter can impede steam flow, so regular maintenance is crucial.

Examine the Soleplate:

A dirty or damaged soleplate can also affect steam distribution. Clean the soleplate with a damp cloth and mild detergent. If you notice any scratches or residue, gently scrub them away. Ensure the soleplate is smooth and clean for optimal performance.

Check the Power Cord and Connections:

Sometimes, a faulty power cord or loose connections can disrupt the overall functioning of your iron. Inspect the cord for any visible damage, and ensure all connections are secure. If you find any issues, it might be time to replace the cord or seek professional assistance.


There you have it – a comprehensive guide to troubleshooting why your Russell Hobbs steam iron might have stopped steaming. Remember, regular maintenance and proper care can go a long way in keeping your iron in top-notch condition.

If you’ve tried all the steps above and are still experiencing issues, it may be time to reach out to the manufacturer’s customer support or consult a professional for further assistance. Happy ironing!

5 Signs your Iron needs Descaling

Below are 5 signs that your Iron needs descaling 

  • Does the iron glide or simply drag?
  • Does the iron leave stains and traces behind?
  • Is your recently washed clothing getting limescale or chalky white mineral deposits from your iron?
  • Is there residue on your iron soleplate that appears to be melted?
  • Steam is not coming out of Soleplate

Nowadays, most steam irons come equipped with self-cleaning, or “anti-calc” systems; use these frequently while adhering to the manufacturer’s recommendations.

Alternately, fill the water reservoir with a third of equal parts water and white vinegar.

To get all the vinegar to evaporate, turn the heat to medium and let it steam for five to ten minutes.

After that, add fresh water to the chamber and restart the iron to remove any remaining vinegar and mineral deposits.

Use a paper towel to clean the steam vents and iron base.

As not all manufacturers advise using vinegar, be sure to first check the manufacturer’s instructions.

Russell Hobbs Steam Iron Any Good?

When it comes to the Russell Hobbs clothes iron, we can confidently say it is more than just good; it’s exceptional!

Russell Hobbs has long been a trusted name in the industry, and their clothes irons live up to their reputation.

With advanced features like adjustable temperature settings, powerful steam bursts, and smooth gliding soleplates, tackling even the toughest wrinkles becomes a breeze.

The durability and sleek design of Russell Hobbs irons ensure they are not only effective but also a stylish addition to your laundry routine.

So, if you’re looking for a top-notch clothes iron, Russell Hobbs won’t disappoint.

Final Thoughts

A Russell Hobbs clothes iron that refuses to heat up can throw a wrench into your ironing routine.

Fortunately, there are troubleshooting steps to identify and potentially resolve the issue.

If you are unable to resolve the issue, the good news is that a wide range of steam irons are available at a range of prices, ranging from low-end to high-end.


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Click here to use the chatbox to speak with one of our friendly technicians
No in-home service calls. No appointments.

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