Phillips Steam Irons: 7 Common Problems (explained)

Nothing is more frustrating than needing to iron the creases out of your shirt only to discover that you can’t because the iron isn’t working.

We are confident that we will be able to solve your ironing issues and get you back to ironing with ease.

In this article, we’ll help answer the most common problems with Phillips Steam Irons

Phillips Steam Irons: 7 Common Problems

The most common reason for Phillips steam irons not working is that they have not been turned on or plugged in, or there is mineral build-up on the soleplate, which causes the residue to build up and prevents steam from coming out of the vents.

Based on our research and experience, below are the most common problems with Phillips steam Irons with solutions

Ready, let’s jump in!

Phillips Steam Iron Not Turning On

The most common reasons for a Phillips steam iron not turning on are a lack of power, a damaged cord, the auto shut feature being turned on, or incorrect thermostat settings.

Check Power Source:

Ensure that the iron is plugged into a functioning power outlet. Try plugging in another appliance to confirm that the outlet is working correctly. If the outlet is dead, reset the circuit breaker or try a different outlet.

Verify Power Cord Integrity:

Inspect the power cord for any visible damage, such as frayed wires or cuts. If you find any issues, it’s crucial to replace the cord to avoid safety hazards. Phillips typically recommends contacting their customer service for genuine replacement parts.

Examine the Power Indicator Light:

Look for the power indicator light on the iron. If it doesn’t illuminate when plugged in, there may be an issue with the internal wiring or the indicator light itself. In this case, professional repair may be necessary, and contacting Phillips customer support is advisable.

Auto Shut-Off Feature:

Some Phillips irons are equipped with an auto shut-off feature for safety reasons. If the iron has been inactive for a certain period, it may turn off automatically. Check the user manual to understand this feature and how to reactivate the iron if needed.

Thermostat Settings:

Ensure that the thermostat is set to the desired temperature. If the iron refuses to turn on, the thermostat may be set too low. Adjust the temperature dial and check if the iron responds.

Water Level Check:

Some irons have a safety feature that prevents them from operating if the water level is too low. Verify that there is an adequate amount of water in the iron’s reservoir. If necessary, fill it according to the manufacturer’s instructions.

Test with a Different Outlet:

Try plugging the iron into a different power outlet to rule out issues with the original outlet or circuit. If the iron works in another outlet, the problem may be with your electrical supply.

Phillips Steam Iron Not Heating

You may have experienced the issue of your Phillips steam iron, not heating is typically brought on by a power supply problem or the selection of the incorrect setting.

This is yet another common steam iron issue.

To determine the source of this problem, first, ensure that the power cord is properly connected and turned on.

If you haven’t used your steam iron in a few minutes, it may have shut down automatically. Press the on/off button to use it again.

Next, inspect the power cord and the thermostat.

Adjust the thermostat and recheck the dial is set to the heat setting.

If still not heating up check out this In-depth article that walks through steps in identifying and resolving Iron not turning on or heating up.

Lastly, contact a professional electrician or go out and purchase a new iron.

Phillips Steam Iron has Dirty Soleplate

Dirt, dust, spray starch, and fabric fibres accumulate on the bottom soleplate of your Phillips iron over time.

Furthermore, old water in your iron’s water reservoir can cause rust spots.

While you may be tempted to replace your iron with a newer, cleaner model, regular cleaning is relatively simple.

A dirty soleplate on the bottom of a Phillips iron will make the iron stick to the fabric.

The first step is to thoroughly clean the soleplate by using a household cleaning paste.

To make a cleaning paste, simply combine baking soda and a small amount of water.

Then, using a soft brush or towel, scrub this paste onto the iron’s soleplate. Simply wipe it away with water.

If the problem persists, the soleplate may be faulty, and you will need to replace it or just buy a new steam iron.

Phillips Steam Iron’s Soleplate Leaking Water

Limescale build-up on Phillips Iron’s soleplate will make water and burned limescale flow out of the holes on the bottom.

You could try descaling your iron to solve the problem.

Most steam irons now have self-cleaning or ‘anti-calc’ systems; use these according to the manufacturer’s instructions.

If your steam iron does not have a self-cleaning function that’s okay as you can easily clean it using white vinegar.

Pour half a cup of distilled white vinegar and half a cup of distilled water into the iron.

Inspect the steam vents for white residue or other buildup and clean them with a toothpick or toothbrush dipped in vinegar.

Connect the iron, set it to steam, and wait about five minutes.

Phillips Steam Iron Not Producing Steam

Another common problem with not only Phillips but all steam irons is when steam refuses to come out of the Iron vents.

Phillips steam iron not producing steam is caused by mineral build-up caused by using tap water blocking the vents

This again is caused by mineral build-up caused by using tap water.

To solve this problem, use a cotton bud dipped in a water and vinegar solution to clear clogged steam vents.

When you’re done ironing, always remove extra water from the chamber to help avoid the build-up of limescale deposits in the iron.

To avoid this, only use distilled or filtered water and empty the water tank after use.

5 Signs your Iron needs Descaling

Below are 5 signs that your Iron needs descaling 

  • Does the iron glide or simply drag?
  • Does the iron leave stains and traces behind?
  • Is your recently washed clothing getting limescale or chalky white mineral deposits from your iron?
  • Is there residue on your iron soleplate that appears to be melted?
  • Steam is not coming out of Soleplate

Nowadays, most steam irons come equipped with self-cleaning, or “anti-calc” systems; use these frequently while adhering to the Phillips recommendations.

Alternately, fill the water reservoir with a third of equal parts water and white vinegar.

To get all the vinegar to evaporate, turn the heat to medium and let it steam for five to ten minutes.

After that, add fresh water to the chamber and restart the iron to remove any remaining vinegar and mineral deposits.

Use a paper towel to clean the steam vents and iron base.

As not all manufacturers advise using vinegar, be sure to first check the manufacturer’s instructions.

Final Thoughts

A Phillips clothes iron that refuses to heat up can throw a wrench into your ironing routine.

Fortunately, there are troubleshooting steps to identify and potentially resolve the issue.

If you are unable to resolve the issue, the good news is that a wide range of steam irons are available at a range of prices, ranging from low-end to high-end.


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