As a trusted brand in the realm of home appliances, Samsung has garnered a substantial consumer base over the years.
While the majority of Samsung products undergo rigorous testing and quality assurance measures, occasional recalls are a natural part of any industry.
In the interest of public safety, it is crucial to stay informed about appliance recalls.
In this article, we will discuss some noteworthy Samsung appliance recalls in the USA, emphasizing the importance of awareness and prompt action.
Here are the most recent Samsung appliance recalls.
Samsung Top-Load Washing Machines (2016):
In November 2016, Samsung initiated a recall affecting around 2.8 million top-load washing machines due to safety concerns.
The issue arose from a potential defect that caused excessive vibration during use, leading to the detachment of the top portion of the washer.
This detachment posed an injury risk to users and potential damage to property.
Affected models included:
- WA40J3000AW/A2
- WA45H7000AP/A2
- WA45H7000AW/A2
- WA45H7200AW/A2
- WA45K7600AW/A2
- WA45K7100AW/A2
- WA48H7400AW/A2
- WA48J7700AW/A2
- WA48J7770AP/A2
- WA48J7770AW/A2
- WA50K8600AV/A2
- WA50K8600AW/A2
- WA52J8700AP/A2
- WA52J8700AW/A2
- WA400PJHDWR/AA
- WA422PRHDWR/AA
- WA456DRHDSU/AA
- WA456DRHDWR/AA
- WA476DSHAWR/A1
- WA476DSHASU/A1
- WA484DSHASU/A1
- WA48H7400AP/A2
- WA50F9A6DSW/A2
- WA50F9A7DSP/A2
- WA50F9A7DSW/A2
- WA50F9A8DSP/A2
- WA50F9A8DSW/A2
- WA52J8060AW/A2
- WA5471ABP/XAA
- WA5471ABW/XAA
- WA56H9000AP/A2
- WA56H9000AW/A2
Samsung offered various options for affected customers, including free in-home repairs, rebates, or full refunds.
Samsung Galaxy Note 7 (2016)
While not strictly an appliance, the Samsung Galaxy Note 7 deserves mention due to its significant impact and recall.
In August 2016, reports of Galaxy Note 7 smartphones catching fire or exploding prompted Samsung to issue a global recall.
The root cause was traced back to a battery defect. The affected devices can be identified by their serial numbers, including:
- SM-N930F
- SM-N930FD
- SM-N930S
- SM-N930L
- SM-N930K
- SM-N930W8
- SM-N930X
Samsung worked closely with the U.S. Consumer Product Safety Commission (CPSC) to coordinate an official recall and offered various remedies to customers, including refunds, exchanges, or device repairs.
Samsung Electric Ranges (2017):
In April 2017, Samsung recalled approximately 48,000 electric ranges due to a defect in the wiring that could potentially overheat and pose a fire hazard.
The models affected were free-standing, glass cooktop electric ranges. Samsung promptly provided free repairs for affected customers, ensuring the safe use of their electric ranges.
Samsung Top-Load Washing Machines (2017):
In November 2017, Samsung recalled approximately 34 models of top-load washing machines due to a similar issue to the one mentioned earlier in 2016.
The affected units exhibited abnormal vibrations, resulting in potential detachment of the top portion of the washer.
Samsung offered free in-home repairs or rebates to customers, emphasizing the importance of resolving the issue promptly.
Samsung Refrigerators (Multiple Recalls):
Over the years, Samsung has issued several recalls for refrigerators due to various concerns. These included problems with ice makers, condenser fan failures, and potential fire hazards.
Samsung worked diligently to address these issues by offering free repairs, reimbursements, or other suitable remedies to affected customers.
Final Thoughts
While recalls are relatively uncommon, they serve as an important reminder of the commitment brands like Samsung have toward consumer safety.
By proactively addressing issues and providing suitable remedies, Samsung demonstrates its dedication to customer satisfaction.
As a responsible consumer, it is crucial to stay informed about appliance recalls, follow manufacturer instructions, and promptly respond to any notifications or alerts.
By doing so, we can ensure the safe and reliable use of our appliances, ultimately fostering a secure home environment.
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- Samsung Fridge Not Cooling (with fixes)
References
- Image by wayhomestudio on Freepik
