Jenn-Air Washing Machine Problems: 7 Common Issues (Must Know)

Jenn-Air makes well-made high-end washing machines that are packed with technological features and are reasonably priced.

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However, Jenn-Air washers, like other machines, are susceptible to breakdowns, leaving you with a pile of dirty wet clothing and feeling frustrated.

This article will look at common problems with Jenn-Air washing machines, as well as potential solutions.

These are the most frequently encountered issues.

Other washing machine brands’ problems are not too dissimilar.

Ready, let’s dive in!

Jenn-Air Washer Won’t Spin 

If your Jenn-Air washer is not spinning, or your Jenn-Air washing machine clothes are wet after the cycle the problem may lie with the lid switch assembly or faulty motor. 

This switch is responsible for keeping the washer halted whenever the lid is open. If the assembly has malfunctioned, the washer will not spin.

Another problem can be the motor coupling, which connects the motor with the device’s transmission.

The motor coupling can fail if the water is overloaded or generally suffers from wear and tear over time.

Possible Solution(s):

  • Check the motor by putting your hand inside and feeling around, you can check the motor. The motor is definitely damaged if it seems flimsy or unsteady. In that situation, you ought to get in touch with a seasoned appliance repairman.
  • Check the lid switch assembly with a multimeter for continuity. If there isn’t any, replace the assembly.
  • It’s possible that the drain pump is clogged. You can inspect the drain pump by removing the bottom panel and checking the pump for any blockages

Jenn-Air Washer Making Excessive Noise

If your Jenn-Air washing machine is making excessive noise, the problem may be with the bearings or loose objects moving around in the washing machine. 

There are two bearings in the washing machine, one in the middle of the outer tub and the other inside the rear drum.

If any of these bearings fail, the washer will make excessive noise or leak from the bottom.

It could also be because you put the washer near another appliance which causes it to rattle every time it runs.

You may have placed the device on an uneven surface.

Possible solution(s):

  • Check for any buttons or coins that might be tumbling around in the washing machine.
  • Place the washing machine on an even surface, using a spirit level to check its balanced.
  • Replacing the bearing requires complete machine disassembly, which is best done by a professional

Finally, if the washer is still making weird noises, call a technician to come out and determine the source of the noise and take the necessary steps, which in most cases will be a component replacement.

Jenn-Air Washer Won’t Agitate

If your Jenn-Air washing machine won’t agitate, the problem lies with the agitator repair kit more often than not.

This kit has all the components that allow the washer to stir, and once it malfunctions, you’ll run into issues.

Another reason can be a loose or damaged drive belt that isn’t functioning correctly due to wear and tear.

In that case, you should call a professional appliance repair person to take a look

Possible Solution(s)

  • Replace the agitator repair kit
  • Replace the drive belt 

If you are unsure, it is best to contact a qualified technician.

Jenn-Air Washer Isn’t Draining

If your Jenn-Air washing machine isn’t draining water, the drain pump may be clogged.

This pump is responsible for pushing out water from the hose, but often debris gets stuck inside the pipe, causing the drain not to function as intended.

The hose can also get blocked if a small piece of clothing like a sock gets stuck inside the pump.

Possible Solution(s):

  • Clean the drain pump. If cleaning doesn’t solve the problem, replace it
  • Remove obstruction from the drain hose.

If these solutions have worked, then it’s best to call an appliance repair person to take a look.

Jenn-Air Washer Won’t Start

If your Jenn-Air washing machine has power but doesn’t start, try pressing a few buttons on the main display to check if the control board is working.

Often a problem with the main control board causes the machine not to start, even when it has power.

Another reason can be a fault with the washing machine timer, as any malfunction can cause the entire machine to shut down.

Possible Solution(s):

  • Replace the main control board
  • Replace the faulty timer

If your Jenn-Air washing machine does not have power, then check for a damaged power cord connecting to the outlet.

Test the power socket by using a smaller appliance, and check if the circuit breaker hasn’t tripped.

If your washing won’t start after troubleshooting the steps above, you’ll need a Jenn-Air professional to look at the circuitry and identify the faults with the control board.

Jenn-Air Washer Won’t Fill

If your Jenn-Air washer isn’t filling with water, the water inlet valve is probably the culprit.

This valve is responsible for the washer’s water supply, and it works if the pressure requirement is met, and it can fail if damaged or if the pressure is too low.

Possible Solution(s):

  • You should be able to see hoses leaving the back of your washer that is attached to cold- and hot-water faucets. Check that these faucets are turned on and that the hoses leading to the unit are not kinked before continuing. Sometimes that is all it takes and doing so may only need turning on these faucets or adjusting the hose.
  • Water inlet valves are the components of a washing machine that tell it when to begin or stop filling. This valve will occasionally fail and fail to signal the machine to fill. This is a relatively simple repair that normally necessitates the services of a technician
  • When the water level reaches a specific level, a sensor alerts them to cease filling. These sensors can fail and alert the washing machine that the water level is too high, even if the unit is empty. The device will not fill until the sensor is repaired or replaced. This will require the services of a technician to resolve

Jenn-Air Washer Stops Abruptly

If your Jenn-Air washing machine stops abruptly mid-cycle, the door switch may malfunction, or a faulty water inlet. 

The controller gives the signal to the machine to start once it’s closed, but if it fails, it’ll cause the washing machine to stop mid-cycle.

Another reason can be a faulty water inlet valve that has lost its continuity.

If the Jenn-Air washer loses power during the cycle, make sure the power supply is properly inserted into the socket and that the circuit is not tripped.

Possible Solution(s):

  • Check the power supply, making sure the washer is properly plugged into the socket. Check that the power cord is not faulty and that the circuit has not been tripped.
  • Replace the door switch, which will require a technician
  • Replace the water inlet valve, which will require a technician

Jenn-Air Washer Leaking

The most common causes of Jenn-Air washing machine leaking include an unlevel unit, faulty connections, a damaged pump, or a loose clamp.

Don’t worry; simply follow the steps below to resolve.

Possible Solution(s):

Jenn-Air Washer Is Not Level

The Jenn-Air washer could be leaking because your complete unit isn’t level, resulting in an out-of-balance washing drum.

Check that all of your washer’s legs are appropriately spaced on a solid floor.

If your legs aren’t standing equally, review your user handbook to learn how to level them.

Place a level on top of the washer and adjust the legs as needed until your machine’s legs are evenly spaced on the ground.

The water Connection Is Leaking

If you see the leakage from the machine’s bottom, the main hose connection could be to blame.

Check for leaks in the water inlet hose connections to the washer and the water valves in your home.

Tighten any loose connections and replace any damaged valves as needed.

When draped over a sink basin or attached to a sink drain or standpipe, make sure the hose is 60-90 cm high to avoid future seepage.

Defective Water Pump

A faulty water pump or hoses linked to the pump are frequently to blame for leaks under the washer.

If the pump is malfunctioning, you will typically hear a lot of rumbling or shaking coming from the appliance throughout a wash cycle.

A washer’s water pump is often found near the bottom of the appliance.

The two substantial hoses that are attached to the water pump serve as a visual cue.

If any of these connections seem slack or congested, you can visually confirm this.

Hose Clamp Loose or Missing?

Your washing machine’s drain hose should be connected to the drainage pipe that extends from your washer.

A clamp for the hose connection should be visible where they meet.

Your washing machine’s drain hose should be connected to the drainage pipe that extends from the washer.

This clamp may be hidden on the inside of some models, but it is usually visible.

If the connection feels or appears loose, or if there is no clamp or sealed connection at all, water may be leaking out of the bottom of the washer.

In most cases, tightening the water hose by hand is sufficient.

However, there may be times when a replacement part or a professional serviceman is required to complete the task.

See this article for a more in-depth troubleshooting guide that I have written.

How Long Does Jenn-Air Washing Machine Last?

You should be able to use a Jenn-Air washer for up to 10-12 years with appropriate installation, level flooring, and ideal water hardness conditions.

A washing machine can obviously live more than 12 years if it is used less frequently than this, and it may not last as long if it is used more frequently.

The washer may suffer and may not last as long if you often wash heavy loads as opposed to lighter loads.

Are Jenn-Air Washers Any Good?

Yes, Jenn-Air washing machines are very good.  Jenn-Air produces high-end washing machines at mid-range prices that are well-designed, cost-effective to run, and among the quietest dishwashers on the market.

What the Reviews Say

Overall, this dishwasher is great, had an issue with the control board failure after about 18 months, but the part was under warranty, the part was replaced, and all is working great.

Source: www.consumeraffairs.com

 

We just moved into our new home and all the products are Jenn Air including the dishwasher. This is a high-end appliance package – top of their line.

So first, it is the quietest dishwasher we have ever had, and we’ve had KitchenAid and General Electric.

It also cleans beautifully. Perhaps some of the criticisms are for an older model or a different model but their top-of-the-line is absolutely terrific… so far.

Source: www.consumeraffairs.com

 

A ridiculously nice dishwasher – very stylish, elegant, quiet, and has all the latest tech, whistles, and bells. Looks and feels very high-end. The set-up was a breeze, including just scanning in the warranty code with a phone camera.

This dishwasher has wi-fi Bluetooth, can be voice-operated via Amazon, Google, etc of this world, or JennAir app on a phone… is EXTREMELY quiet at 38dB, has a small front light to indicate it’s in use so one knows… [literally can’t hear this dishwasher].

Quality appliance actually Made in Ohio, USA. Issues: cage for utensils has somewhat small openings, and the new type of needed water connection wasn’t included – had to purchase it at a hardware store [only a few $s though].

Source: www.consumeraffairs.com

 

Conclusion

So, there you have it: our in-depth troubleshooting guide for your Jenn-Air washer, so you’re always prepared in the event of a problem.

If you discover a problem, carefully read the article and, if necessary, contact a qualified technician.

Cheers!

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