SMEG Common Toaster: 5 Common Problems (with solutions)

So, you’re going to sit down with a cup of your favorite coffee or tea when you put some bread in your prized SMEG toaster and it doesn’t work.

You wonder why it doesn’t work after being so reliable for so long.

No need to fret.

This article will help solve your SMEG toaster problem

Materials Needed

You will not require many tools to repair a broken toaster. Of course, you must ensure that you have access to your toaster.

Then, make sure you have a screwdriver, household lubricant, and cloth on hand in case you need to disassemble or clean the toaster.

SMEG Common Toaster: 5 Common Problems (must read)

Based on our research and experience here are the 5 most common SMEG toaster problems 

This is not to say that if you buy or own a SMEG toaster, you will have these problems.

These are the most commonly experienced problems.

Not too dissimilar to other toaster brands..

SMEG Toaster Not Staying Down?

Breadcrumbs clogging the lever are the most common cause of SMEG toaster not staying down. Cleaning the toaster gently to remove any crumbs should solve the problem.

For detailed steps to solve this issue see below

Step #1 Make Sure the Toaster Plugged In

I know it sounds silly; we have all done it before but check the Toaster is plugged into the wall.

Look at other appliances to see if there is power.

Still not working, check the Toaster cable and look for areas where it might be damaged.

So, it’s still not working let’s move on to the next step.

Related Article: SMEG Appliances With Most Recalls (Check Before Buying)

Step #2 Clean Your SMEG Toaster

Before you do anything, make sure you unplug the toaster from the wall.

A likely scenario is a crumb or crumbs have blocked the latch.

To clean them out, gently turn the toaster upside down and let the crumbs fall out into the sink or something that can easily be cleaned.  Gently blow into the toaster removing any crumbs.

Once complete, plug back to see if the lever goes down.

If the lever still does not go down, unplug from power again grab a screwdriver and remove the front cover.

Remove the top and blow any crumbs from the latch assembly. Check that the latch goes easily up and down. If it still sticks, dab some lubrication on it.

Examine the heating coils as well to ensure that any crumbs have been removed. If not, use the pushed air to blow them out.

After cleaning and lubricating the toaster, replace the cover, plug it in, and make some toast.

If the lever still does not work move on to Step #3 and check the magnet.

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Step #3 Check the Magnet

Inside the toaster there should be a small electromagnet that holds the lever down, if it gets covered in crumbs it won’t work

Check to see if it’s still there and if it is, clean it thoroughly to remove any crumbs.

Basically, the electromagnet attracts the metal component on the handle, which holds the bread in the toaster.

The basic circuit serves as a timer. A capacitor charges through a resistor and switches off power to the electromagnet when it reaches a specified value.

The spring quickly lifts the two slices of bread.

If the toast still won’t go up or down, buy yourself a new toaster.

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SMEG Toast Won’t Pop Up

Typically, all that is required is to turn the toaster upside down and shake it a few times. This should be sufficient to remove the crumbs from the toaster.

If you want to clean your toaster thoroughly, you may need to disassemble it and remove the tray with a screwdriver.

If you have cleaned the toaster and the toast still won’t pop up, follow the next steps

Step #1 Check the Thermostat

A likely scenario is the thermostat is playing up.

The thermostat is used to determine the level of heat required to toast the bread.

Your toaster’s thermostat may be set incorrectly. To reset it, follow these steps:

  1. Turn off and unplug the toaster.

  2. Remove the carriage lever and front cover and look for a knob, screw, or nut on the outside of most toasters near the toast light-to-dark adjustment.

  3. Turn the knob, screw, or switch to the left, as on the lighter-control position.

  4. Replace the cover, plug in the toaster, and toast a piece of bread to test it.

If the toast continues to burn, the thermostat must be reset.

This is usually adjusted by a dial or lever on the front of the toaster. The thermostat can be reset.

SMEG Toaster Burning Toast

A faulty thermostat or a dial turned up too high are the most common causes of burnt toast.

Nothing worse than having burnt toast so let’s discuss how we can solve this problem.

Step #1 Gently clean out any crumbs

The first step is to clean out any crumbs from the toaster by turning them upside down.

Check to see that all the crumbs have been removed and no crumbs can be heard rattling around.

Once done, test out some toast to see if still burns.

If it doesn’t burn you can continue with having breakfast.

If it still burns, move on to the next step

Step #2 Clean the Thermostat

If the toast continues to burn, the thermostat should be reset.

This is usually controlled by a dial or a lever on the front of the toaster.

The thermostat can be changed. This is how.

  1. Remove the dial knob if you turned it to make the toast light-to-dark.

  2. Reposition the screw behind it to “lighter” on the toaster — or darker if the bread won’t toast.

    You’ll probably only need to turn the screw a fraction of a turn.

  3. Replace the knob and use a slice of bread to test the toaster.

    If the toast remains dark, tighten the screw a little more.

If your toaster has a light and dark control lever, bend it slightly up or down.

For example, if you want your toast lighter and the light display is at the top of the lever channel, you will bend the lever up.

If your Toaster is still not working, then it’s time to buy a new Toaster.

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SMEG Toaster Only Toasts One Side

The toaster only toasting on one side is typically caused by faulty nichrome wire or the “Bagel” function being selected on your Toaster, so it just toasts one side (LED is not lit up).

The Bagel feature toasts one side of the bagel while only warming the other.

To solve this problem, follow the steps below, but before you do make sure you have unplugged the toaster.

Step #1 Check the “Bagel” function

The first and easiest step is to check the “bagel” function is not selected.

If it has been unselected and tests out a piece of bread to see if it cooks on both sides.

If the ‘Bagel” function has not been selected, then move on to the next step.

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Step #2 Clean Out Any Breadcrumbs

The next step is to turn the toaster upside down to clear out any crumbs. Inspect that all crumbs have been removed and that no crumbs are rattling around.

Test with a piece of bread to see if the Toaster toasting is on one side or two.

If still not cooking on both sides, then it’s likely to be the Nichrome wire.

Step #3 Faulty Toaster Nichrome

An electric toaster’s heating element is usually made of nichrome wire (an alloy of nickel and chromium).

The wires heat up as current travels through them, toasting the toast.

If the nichrome wire is broken or faulty then the other side of the toaster won’t toast.

You can check its working by placing a piece of bread into the toaster, pressing down the lever, and seeing if the nichrome wires light and heat up.

If they don’t light or heat up it’s either time to bin your toaster and buy a new one or take the toaster to a repair person (which will cost the same or more than buying a new one).

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SMEG Toaster Be Repaired?

Yes, a Smeg toaster can typically be repaired if it’s not working correctly. Like many household appliances, toasters can develop issues over time, such as problems with the heating elements, thermostat, or electrical components.

If your Smeg toaster is no longer toasting bread or has any other issues, you have a few options:

1. Warranty: If your toaster is still under warranty, contact Smeg or the retailer where you purchased it. They may offer a replacement or repair service at no cost to you.

2. Professional Repair Service: You can also take your toaster to a professional appliance repair service. They can diagnose the problem and provide you with an estimate for the cost of repairs. Smeg may even have authorized repair centers in your area.

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3. DIY Repair: Some simple issues, like a broken heating element or a loose wire connection, can be repaired by individuals with the right tools and skills. However, be aware that disassembling and attempting to repair your toaster may void the warranty if it’s still applicable.

4. Replacement Parts: If you’re comfortable with DIY repairs, you may be able to order replacement parts directly from Smeg or authorized parts suppliers to fix the specific issue in your toaster.

It’s important to exercise caution when attempting to repair an appliance yourself, especially if it involves electrical components.

If you’re unsure or uncomfortable with the process, it’s usually best to seek professional repair services to avoid any safety hazards or further damage to the appliance.

How Do I Know If My SMEG Toaster Is Broken?

You will know if the toaster is broken when it does not toast your bread.

If you have tried fixing your toaster’s issues and it still does not work, it’s a dud that requires replacing or taking to a handyman.

Keep in mind that repair is likely to cost more than replacement.

A Toaster’s life expectancy should be anywhere between 7-12 years depending on the brand and how well it is treated.

SMEG Toaster Any Good?

Yes, SMEG toasters are very good. SMEG toasters not only look amazing, but they also have many features, such as 6 browning levels and an automatic pop-up system once the ideal cooking time has been reached, so even the pickiest toast eater will be satisfied as they munch on perfectly cooked bread.

It also has three extra functions, including reheating, defrosting, a bagel or crumpet function, and a removable crumb tray, which means no more mess on the counter.

The Smeg Toaster has been dubbed “the Rolls Royce of toasters” due to its eye-catching retro design that will make your kitchen stand out.

It’s a high-end appliance for those who prefer a sleek, retro, and stylish appearance.

SMEG Toaster Pros and Cons

Smeg is a renowned brand in the world of kitchen appliances, known for its retro-inspired designs and high-quality craftsmanship.

When it comes to toasters, Smeg has captured the hearts of many with its stylish and eye-catching models.

However, like any appliance, Smeg toasters have their own set of advantages and disadvantages.

Let’s delve into the pros and cons of Smeg toasters to help you make an informed decision.

Pros SMEG Toaster:

Aesthetic Appeal:

One of the major advantages of Smeg toasters is their retro design, which adds a touch of elegance and charm to any kitchen.

Smeg offers a wide range of vibrant colors and finishes, allowing you to match your toaster to your kitchen decor or make it a statement piece on its own. Its timeless design is sure to impress your guests and elevate the overall aesthetics of your countertop.

Build Quality and Durability:

Smeg is known for its commitment to craftsmanship, and their toasters are no exception. These toasters are built to last, featuring high-quality materials and robust construction.

Smeg toasters are often made with stainless steel, which not only enhances their durability but also makes them easy to clean and maintain.

Wide Variety of Functions:

Smeg toasters come equipped with various features and functions to meet different toasting preferences.

Many models offer multiple toasting settings, including options for bagels, defrosting, and reheating.

The ability to customize the toasting process allows you to achieve the desired level of crispness and browning for different types of bread or pastries.

Large Toasting Capacity:

If you have a larger household or frequently entertain guests, Smeg toasters offer options with multiple slots, accommodating up to four slices of bread simultaneously.

This feature saves time and allows everyone to enjoy freshly toasted bread together.

Cons SMEG Toaster:

Premium Price Tag:

One of the main drawbacks of Smeg toasters is their higher price point compared to other toaster brands on the market.

The premium build quality, design, and brand reputation come at a cost.

While Smeg toasters deliver excellent performance, they might not be the most budget-friendly option for everyone.

Limited Features:

While Smeg toasters offer various toasting functions, they may lack some advanced features found in other toasters at a similar price range.

For instance, some models may not have a countdown timer or a cancel button, which could be a minor inconvenience for those who prefer precise control over their toasting process.

Uneven Toasting:

A few users have reported uneven toasting with Smeg toasters, where one side of the bread might be more toasted than the other.

This issue is not widespread but could be a concern for those who desire consistent and evenly browned toast.

Limited Warranty:

Smeg toasters typically come with a limited warranty, which might disappoint some consumers who prefer a longer warranty period for added peace of mind.

Final Thoughts

Smeg toasters combine stylish design with reliable performance, making them a popular choice for those seeking a toaster that stands out on the countertop.

While they offer durability, aesthetic appeal, and a variety of toasting options, their premium price tag and the occasional issue of uneven toasting might be considerations for potential buyers.

Ultimately, the decision to invest in a Smeg toaster depends on your priorities and budget, but it’s hard to deny the unique charm they bring to the kitchen.

What the Reviews Say


Absolutely stoked about my SMEG purchase. Looks sleek on the kitchen bench, but most of all toasts amazingly well.

The hubby likes his toast well cooked, and I assumed level 5 would be the best option but not only needed it on level 4.

Pay a bit more but totally worth it.

Highly Recommend!!



We LOVE this toaster. We didn’t even know there was a difference when it came to toasters, but this one is clearly the next level up.

Let’s put aside for one moment the beautiful aesthetics, with its stylish enamel blue finish and gleaming chrome, and look at how it performs.

The browning setting is accurate, the bagel setting so that it only toasts one side is genius.

The re-heating toast setting is not something I ever thought I needed, and the toasting from frozen is in a different world from our previous toaster!

Instead of toasted cardboard, it comes out as lovely, bouncy, perfect toast.

One very happy bunny over here!



Love this toaster – it looks so nice in my kitchen, and it toasts all kinds of bread, in many different settings – very happy!



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Final Thoughts

This concludes this article about common SMEG toaster problems and some specific information about their worth, quality, and viability as a home companion.

We hope you can diagnose and repair your SMEG toaster as soon as possible.

Remember to call a professional if the solution requires opening the toaster and accessing internal components.

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Connect with an Appliance Repair Technician
Click here to use the chatbox to speak with one of our friendly technicians
No in-home service calls. No appointments.